Media Center
Policies: Hardware and Software

 
All requests for hardware and software upgrades on Media Center/ School of Communications non-linear workstations, studios and suites must be presented to the Media Center's Director for approval. 

The Media Center’s Computer Technician will maintain and troubleshoot all non-linear workstations in Media Center studios and editing suites. The Technicians responsibilities include software and hardware installation as well as evaluating software compatibility issues.

All malfunctions of Media center non-linear workstations should be directed to the Center’s Computer Technician. Fill out a “Trouble Report” as accurately as possible describing the malfunctions. Please leave a day contact number or e-mail address so we may get back with.

Only software licensed to Webster University can be installed on any Media Center non-linear workstation. All unlicensed (rouge) software will be removed immediately without question.

Licensed software or utilities may not be copied, reproduced, removed or transferred from workstation to workstation.

No, third party software or utility may be installed on any studio/suite workstation. 

The Media Center’s Computer Technician needs to be aware of any outside equipment that may be installed in any production, postproduction, studio, suite or workstation.

The Media Center and the School of Communication will not be responsible for any project stored on any hard drive or non-linear editing machine.

Violators of the software and hardware installment policy will be subject to punitive actions.

Computer Preventative Maintenance

Computer maintenance will take place in all studios, editing suites and workstations listed below, during the below preventative maintenance schedule. Access during computer maintenance to any studio, editing suites or workstations will be declined during maintenance times.

Preventative maintenance schedule

*The last two weeks in May and the first week in June

*The first two weeks in August

*The last week in December and the first two weeks in January

Students have five business days after finals to remove their projects or make duplications.

During computer maintenance times workstations may require reformatting and de-fragmenting of the hard drive this will cause data to be lost. Students need to save their projects to their external firewire drives; any projects stored on the internal drives will be lost at maintenance times.

All requests for extended storage must be communicated from the faculty member/mentor to the Media Center's Computer Technician and Assistant Director before the end of the semester.

Report all malfunctions to the Media Center, do not try to fix the problem yourself, fill out a trouble report as accurately as possible describing all actions you took leading up to the malfunction.

||  Mission Statement ||  
Policies  
||  Media Center  ||  Access to Studios  ||  Hardware and Software  ||
||  Alumni & Incomplete  ||  Field Equipment  ||  Studio  ||
||  Reservation Guide  ||
||  Fines  ||  Equipment  ||  Equipment Manuals  ||
||  Links and Documents  ||