Walker School: Quality Assurance

The Walker School of Business and Technology has established a sound framework for quality assurance, impacting the delivery of courses throughout Webster’s worldwide network of campus locations.  Each program is founded on four pillars: 1) Mission, 2) Quality and Innovation, 3) Impact, and 4) Engagement.  A systematic approach to continuous improvement clearly depends upon establishing a process through which all stakeholder groups are afforded a regular opportunity to provide input into each of these pillars.  This process identifies key stakeholder groups and represents an outline of the process being implemented to enable our planning and strategy goals to be achieved.  Meaningful data from each stakeholder group are obtained on a regular basis which ensures a commitment to continuous improvement, highly qualified faculty throughout every Webster location, and exceptionally relevant programs reflecting the needs of the global business community.

The Accreditation Council for Business Schools and Programs

ACBSPThe Walker School of Business & Technology is proud to be one of only five percent of the world’s business schools to have earned specialized accreditation by the Accreditation Council for Business Schools and Programs (ACBSP) for BS, BA, MBA, MA, MS and doctoral programs in the Business and Management Departments.  ACBSP is dedicated to improving the quality of business schools and programs around the world, and ultimately to improving the practice of business in every industry around the world. ACBSP offers programs, services, and an accreditation process uniquely focused on teaching excellence and student learning outcomes.  Accredited schools are required to go through a rigorous peer review every ten years in order to maintain their accreditation.

The MA Change Leadership and MA Nonprofit Leadership programs are pending accreditation by ACBSP.  Please note that the BA Economics is not accredited at this time.

ACBSP provides specialized business accreditation therefore programs housed in the Mathematics & Computer Science Department do not fall under this accreditation.

Assessment of Learning

Assessment is conducted on a regular basis throughout Webster’s worldwide network.  Program Leads are appointed for each program within the Walker School.  These individuals are responsible for analyzing assessment data pertaining to their program, making recommendations for improvement, and ensuring continuous improvement by guiding the implementation of these recommendations.

Program Assessment Results:

Worldwide Consistency

Within the WSBT we strive to ensure that programs offered throughout our campus network have consistent learning outcomes - something that is vital for accreditation, and to allow students to seamlessly move from one Webster location to another. 

The phrase "One university = One curriculum" succinctly states the school's commitment to ensuring one high quality curriculum for each program, no matter where in the world of Webster courses comprising a program are taught. Such consistency subsequently provides the foundation for assessment processes being established, and the continuous improvement mechanisms necessary to enhance student learning and meeting accreditation criteria in our multi-campus environment.


Tk20 is a comprehensive planning, data gathering, and reporting system designed for managing academic and non-acadeic assessment activities.  The Walker School currently uses Tk20 for collecting assessment data for some of our programs and we plan to expand our use of Tk20 in the future.  All Webster faculty have access to Tk20 through their Connections login credentials.  A link to the Tk20 landing page is below.