Accreditation and Memberships
Webster University is accredited by The Higher Learning Commission and is a member of the North Central Association, 312-263-0456, www.ncahlc.org.
The accreditation, which was awarded in 1925, includes undergraduate and graduate levels at all locations where the University offers programs.
The Missouri Department of Higher Education serves as a clearinghouse for postsecondary student complaints. The MDHE complaint policy contains information about the complaint process and includes instructions for how to file a formal complaint. Note that the policy provides that a student who wishes to file a complaint with the department must first exhaust all formal and informal avenues provided by the institution to resolve disputes.
Licensure/Approvals and Specialized Accreditation
Master's degree programs at Luke AFB are licensed by the Arizona State Board for Private Postsecondary Education. If a complaint or grievance cannot be resolved after exhausting the institution?s grievance procedure, the student may file a complaint with the Arizona State Board of Private Postsecondary Education. The student must contact the State Board for further details.
Arizona State Board for Private Postsecondary Education
1400 West Washington, Room 260
Phoenix, AZ 85007
The campuses at Little Rock, Little Rock Air Force Base, Fort Smith, and Fayetteville are certified by the Arkansas Department of Higher Education. Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution, course or degree program. Such certification merely indicates that certain minimum standards have been met under the rules and regulations of institutional certification as defined in Arkansas Code §6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.
"Notice of Student Rights" in California?You may cancel your contract for school, without any penalty or obligations, by the fifth business day following your first class as described in the Notice of Cancellation form that will be given to you. Read the Notice of Cancellation form for any explanation of your cancellation rights and responsibilities. If you have lost your Notice of Cancellation form, ask the school for a sample copy. After the end of the cancellation period, you also have the right to stop school at any time, and you have the right to receive a refund for the part of the course not taken. Your refund rights are described in the contract. If you have lost your contract, ask the school for a description of the refund policy. If the school closes before you graduate, you may be entitled to a refund.
If you have any complaints, questions, or problems which you cannot work out with the school, write or call:
Bureau for Private Postsecondary and Vocational Education
P.O. Box 980818
West Sacramento, CA 95798-0818
The metropolitan campuses at Colorado Springs and Denver are authorized to offer master's degrees by the Colorado Commission on Higher Education.
District of Columbia
Master's degree programs at Bolling AFB in Washington, D.C., are licensed by the District of Columbia Educational Institution Licensure Commission.
Master's degree programs at the metropolitan campuses in Orlando, Jacksonville, Lakeland & Brandon, Merritt Island, Ocala, Palm Bay, Sarasota, Tampa Bay, Manatee, and at NAS Jacksonville and Patrick AFB are licensed by the Florida Commission for Independent Education. Credits and degrees earned from colleges licensed by this board do not automatically qualify the holder to participate in professional licensing examinations in the State of Florida. Any person interested in practicing a regulated profession in Florida should contact the appropriate state regulatory agency.
For further information about the status of Webster University's programs in Florida, contact:
Florida Department of Education
Commission for Independent Education
325 West Gaines Street
Tallahassee, FL 32399-0400
Telephone: 888-224-6684 (Toll free)
The metropolitan campus in Elgin and master's degree programs at Great Lakes Naval Base and Scott Air Force Base are approved by the Illinois Board of Higher Education.
The metropolitan campus at Louisville is licensed by the Kentucky Council on Post-Secondary Education.
NMAC 188.8.131.52 Complaints Against the Institution:
A. An institution licensed by the department shall have and make available to all students a written procedure that describes in detail how students or other parties may register a complaint or grievance, how the institution will investigate the complaint, and how the institution will attempt to resolve the complaint. Such policies shall at a minimum include the following components:
(1) requirement that students or other parties with complaints or grievances against
an institution first seek to resolve their complaint or grievance directly with the
(2) a time frame within which the institution will investigate the complaint and respond to the complainant;
(3)assurance of the involvement of a person who will serve as an impartial representative of the institution but not be directly involved in the area of the complaint;
(4)assurance that no adverse action will be taken against the complainant for registering the complaint; and
(5) identification of the higher education department as the agency to be contacted in cases where a complaint cannot be resolved
B. The institution shall maintain adequate records of all complaints and their resolutions
for a period of not less than three years.
C. Complaint to the department. A student or other party not satisfied with an institution’s resolution of a complaint may submit a complaint to the department in writing on a form provided by the department. A student must fill a complaint with the department within three (3) years of his/her last date of enrollment.
D. Upon receipt of a written complaint, the department or it authorized representative shall verify that the complaint involves one or more standards for licensure of the institution and is therefore a legitimate subject of complaint to the department. If the complaint is determined to be legitimate, the department or its authorized representative shall forward the complaint to the institution for a written response and shall encourage resolution of the complaint between the student and the institution. The institution shall have thirty (30) days to forward its response to the department. A copy of the institution’s response will be forwarded to the student with a request that the student indicate satisfaction or dissatisfaction with the response.
E. In attempting to resolve a verified complaint, the department or it authorized representative may, but it not obliged to, convene a hearing and shall give written notice to the institution and to all persons involved, regarding the time, date, and place of the hearing. Such hearings, if held, shall be informal and for the purpose of determining the facts surrounding the claim and, if the claim is correct, to effect a settlement by persuasion and conciliation.
F.In the event that the party complained against refuses to attend the hearing or effect the settlement of any claim determined by the department to be correct, the department shall invoke its powers to take such action as shall be necessary for the indemnification of the claimant.
New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe New Mexico 87505-2100
The metropolitan campuses in Charleston, Columbia, Greenville, and Myrtle Beach are licensed by the:
Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
If students at the Charleston, Columbia, Greenville, and Myrtle Beach Metropolitan Campuses have complaints about a classroom situation, they should first attempt to resolve the situation with the instructor. If resolution cannot be made with the instructor, or if the complaint is about a general school policy over which the instructor has no jurisdiction, then they may contact the school director for mediation. If the complaint cannot be resolved at the school level, students may contact Nonpublic Institution Licensing of the Commission on Higher Education. The complaint must be in writing. The school director will provide students with the necessary form.
Webster University is authorized by the Tennessee Higher Education Commission. This authorization must be renewed each year and is based on an evaluation by minimum standards concerning quality of education, ethical business practices, health and safety, and fiscal responsibility.
Webster University is certified to operate by the State Council of Higher Education for Virginia (SCHEV). If a student has any complaints, questions or problems which were not resolved by the school to your satisfaction, you may contact
State Council of Higher Education for Virginia (SCHEV)
101 N. 14th Street
Richmond, VA. 23219
Webster University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes Webster University to offer specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.
- Business and Management programs are accredited by the Accreditation Council for Business Schools and Programs (ACBSP)
- Music programs and degrees are fully accredited and approved by the National Association of Schools of Music (NASM).
- Nursing programs and degrees are accredited by the Accreditation Commission for Education in Nursing.
- Webster University is registered for state teachers' certificates by the Department of Education of the State of Missouri and is approved by the National Board for Certified Counselors, Inc. as a continuing education provider.
- Only the St. Louis Campus' legal studies BA, MA and Paralegal Certificates are approved by the American Bar Association.
- The nurse anesthesia program is accredited by the Council on Accreditation (COA) of nurse anesthesia educational programs.
- Education programs are accredited by the National Council for Accreditation of Teacher Education (NCATE).
- China: The Webster University MBA program, offered in partnership with the Shanghai University of Finance and Economics, is officially approved by and recognized by the Ministry of Education in China.
- Thailand: Webster University in Thailand is an accredited, private university by the Thailand Ministry of Education under Thai law.
- Austria: Webster University in Vienna is accredited by the Austrian Ministry for Education and Culture as a private university under Austrian law.
- The Netherlands: Webster University in the Netherlands is accredited by the Netherlands-Flemish Accreditation Agency (NVAO) and is an approved institute of higher education under Dutch law.
Webster University holds membership in the following organizations or associations:
- American Association for Paralegal Education
- American Association of Colleges of Nursing (AACN)
- American Association of Colleges of Teacher Education (AACTE)
- American Council on Education
- Association of American College and University Programs in Switzerland
- Association of American Colleges and Universities (AAC&U)
- Association of Theatre in Higher Education
- College Art Consortium
- College Board
- College Consortium for International Studies
- Council for Adult and Experiential Learning (CAEL)
- Council of Independent Colleges (CIC)
- Council on International Educational Exchange
- Educational Theatre Association
- Higher Education Council of Metropolitan St. Louis
- Independent Colleges and Universities of Missouri
- Institute of International Education
- International Council of Fine Arts Deans
- Missouri Music Educators Association
- National Education Association
- National League for Nursing
Webster University has been designated as an institutional member of Servicemembers Opportunity Colleges, a group of more than 400 colleges and universities providing voluntary postsecondary education to members of the military throughout the world. As a member of SOC, Webster University recognizes the unique nature of the military lifestyle and has committed itself to easing the transfer of relevant course credits, providing flexible academic residency requirements, and crediting learning from appropriate military training and experiences. SOC has been developed jointly by educational representatives of each of the Armed Services, the Office of the Secretary of Defense, and a consortium of 13 leading national higher education associations; it is sponsored by the American Association of State Colleges and Universities, and the American Association of Community and Junior Colleges.
Graduates of Webster University are eligible for membership in the American Association of University Women and the American College of Hospital Administrators.
The University also holds appropriate licensure, accreditations, or approvals within the recognized state approval agencies for all locations where Webster University offers programs.
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