Organizational Development

Volume 1: 2019.2020

Effective 1 June 2019 through 31 May 2020

Please see the Graduate Catalog Archives for PDF versions of past catalogs.

Graduate Certificate
18 Credit Hours

This program is offered by the Walker School of Business & Technology. It is available online, at the St. Louis home campus, and at select U.S. campuses. Please see the Campus Locations and Offerings section of this catalog for a list of campuses where this program is offered.

For information on the general requirements for a certificate, see Certificate Program Policies and Procedures under the Academic Policies section of this catalog.

Program Description

Organizational development is a new field for managers and middle managers designed to provide the theory, skills and professional frameworks that will allow them to assess the complexity in their own organizations and work collaboratively with other stakeholders to design, facilitate and evaluate change interventions designed to improve organizational effectiveness. This graduate certificate is designed for the manager and executive who has minimal background in the field and who faces change-related challenges at work. The objective is to develop core competencies as quickly as possible to begin leading change proactively.

The U.S. Department of Education defines Gainful Employment program criteria and data requirements. View this program's Gainful Employment Disclosures at to see important information about the education debt, earnings and completion rates of students who attended this program.

Learning Outcomes

  • Students will demonstrate the ability to use diagnostic models to plan and carryout effective organizational development projects and interventions.
  • Students will use their personal selves (thoughts, assumptions, feelings and behaviors) as instruments of change.
  • Students will design and implement a formal evaluation component for every change project they initiate or engage in.
  • Students will demonstrate a commitment to performance improvement in the individual, team or organizational system where they are intervening.


The curriculum requires 12 credit hours of specialized courses in organizational development. Specifically, the 18 credit hours required for the graduate certificate must include the following courses:

  • ORDV 5000 Practicing Organizational Development (3 hours)
  • ORDV 5100 Change Leader Self-Mastery (3 hours)
  • ORDV 5200 Organizational Development Consulting Practices (3 hours)
  • ORDV 5300 Data-Driven Approaches to Organizational Development (3 hours)

The remaining 6 credit hours of courses may be taken from one of three tracks to complete the graduate certificate in organizational development:

Track One: Building Network Connectedness

  • ORDV 5450 Managing Communication During Change (3 hours)
  • ORDV 5600 Leveraging Diversity and Inclusion (3 hours)

Track Two: Design and Facilitation Competencies

  • ORDV 5400 Designing, Building, and Leading Effective Teams (3 hours)
  • ORDV 5700 Designing and Facilitating Organizational Development Interventions (3 hours)

Track Three: The Cutting Edge of Organizational Development
Choose two of the following three courses:

  • ORDV 5800 Achieving Breakthrough Results (3 hours)
  • ORDV 5900 Organizational Development in Emerging Situations (3 hours)
  • ORDV 5950 Organizational Development in a Global Context (3 hours)


Students who are interested in applying to this certificate program should see the Admission section of this catalog for general requirements.

Send all admissions materials to:

Office of Admission
Webster University
470 E. Lockwood Ave.
St. Louis, MO 63119