Your career is too important to be left up to your organization, your supervisor or to chance. In fact, most people spend more time planning their vacations than their careers. As a rule, people don’t succeed because they “get all the breaks” or are “in the right place at the right time”. Successful people take responsibility for their careers and make strategic decisions to ensure success. If you want to take control of your career path and become as successful as you can be in your organi­zation, this half-day session led by Bill Binder is for you.

Become the CEO of your career by discovering how you "FIT" in your organization and how "FIT" is important for career success. You will build on your strengths and master the keys of networking.

Many professionals are hired for their technical expertise, but find that once they land the job, they are called upon to write a compelling pro­posal, make an effective presentation or, even worse, wow an audience of perfect strangers with a great speech. Writing coach Dick Weiss shares tried and true presentation techniques designed to engage and even entertain an audience in his own fun, fast-paced and interactive session.

Power - noun: the possession of control or command over others; au­thority; ascendancy; verb: to inspire; spur; sustain.

Release your potential through the power of effective writing at this half-day session where you will learn to project authority and expertise, overcome writer’s block, and develop a writing process that can be ap­plied to any form of communication.

Research suggests that no matter how smart you are, you perform best when you understand your own emotional reactions, manage them well, and have the capacity to understand and respond to the emotions of others. For leaders, “IQ” may be less important than “EQ.” Mary Ann Moore leads this half-day seminar which explores the most up-to-date Emotional Intelligence (EI) model and strategies for implementing these learnings in your workplace.

Executive presence is a differentiator that accelerates your leadership effectiveness and allows you to make a significant impact on your organization. While research indicates that there is no single way to behave in order to be seen as someone with executive presence, there are a number of behaviors and attitudes those with executive presence seem to embody. There are a combination of attributes that reflects who you are personally (authentic, sincere, values and cares about others) and who you are professionally (articulate, low ego needs, high confidence, intelligent). There are some components that are key no matter how the other attributes are combined. Understanding these attributes and how they benefit you and your organization will be vital in growing your executive presence.

Most people hate to negotiate.  But, people who get more of what they want in business learn how to negotiate effectively.  Negotiating doesn’t have to be a difficult task and learning how to do it correctly, can lead to beneficial outcomes for all parties involved.  This 6-hour program is completed by attending two sessions over consecutive Saturdays.

While a manager is a person who has control or direction of a business, a division, or phase of it, a leader holds the power to influence people to accomplish the goals of the business. No matter what role you play in your company, your position has inherent power associated with it, but how do you differentiate yourself from your predecessors? How do you get the most out of the people you manage? This primer is for new supervisors and a refresher for experienced individuals that can help your company survive in these trying economic times.

Great managers can read people and note that their employees have dif­ferent skills, concerns, and levels of motivation. Further, they know that if they ignore these diverse needs, there is a greater chance that their em­ployees will waste energy moving in the wrong direction, get frustrated with lack of success, or disengage completely from a project or team. The effective manager knows how to adjust his or her style to match the needs of the team and the situation. This half-day course uses the DiSC model and is designed to help managers recognize team and staff needs, and adjust as needed to remove barriers to higher performance.

Effective leadership is a key predictor of organizational success. A leader’s behavior starts a domino effect that impacts how they create organizational climate, how that climate affects performance and the overall success of the organization. Mary Ann Moore facilitates this half-day course which is based on extensive research at Harvard Business School and the motivational theories of David McClelland, PhD. This workshop will provide you with tools and information to improve the climate where you work and make it a place where people not only want to work, but want you to be their leader.

We are all aware that power and influence reside in specific areas of our organizations yet few truly understand how to tap into that power for positive effect.  This program is designed to provide you with the skills and tools associated with positive power and influence.  You will explore how power and politics can be used effectively in your organization to achieve your goals, build relationships and share a common vision.  This session will enable you to explore the use of power and influence to make a positive difference in the organization and to practice skills and behaviors associated with effective influence.

In any company, the diversity of customer’s needs, goals, and prefer­ences can be dizzying which makes it hard to respond directly to each customer. This seminar not only teaches the highly-developed and incredibly effective skill of reading the unique needs of each customer and providing the service and attention they need, but also how to put the wide range of customer needs into a simple framework that makes sense to you. By learning these skills, you will be able to adjust your sales process to acknowledge the important preferences and values of your customers which will result in strong, lasting and mutually beneficial customer relationships.

Coaching to gain support, coordinating team efforts and improving performance are critical leadership skills. These are skills that are hard to define when each person has their own unique individuality and on-the-job behavior. With four distinct styles of on-the-job behavior to be aware of, not being able to recognize and adapt to them makes a leader less optimally effective. This 3 day seminar is beneficial in identifying strengths and weaknesses within your employee’s and practicing the necessary skills to use that knowledge in effectively leading your employees.

By examining specific challenges that inhibit your ability to implement designated strategies, this session will provide a proven approach to overcome those barriers.  This seminar is founded on two basic principles:  you cannot execute strategy if you cannot communication it to the organization, and you cannot manage strategy if you do not measure and monitor its implementation.  Both communication and measurement of your strategic goals is crucial to long-term competitive advantage.  Mario Bognanno will introduce an approach to strategy execution that is highly successful and accepted worldwide.   

By using your organization’s strategic plan, you will be able to apply the strategy execution concepts:  strategy mapping to communicate strategy, a scorecard to measure and monitor strategic progress.  Other critical topics will also be addressed,  linking strategic projects to ensure strategy is funded, and conducting strategy review meetings to learn and adapt the strategy to changing conditions. 

Agility and adaptation are just two demands organizations face today in the world’s relentless pace of change. Organizations that do not make progress in key areas to keep themselves ahead of the change game will be left behind by competitors who manage change more effectively. Well managed change will give your organization a competitive edge by keeping employees engaged and supportive therefore allowing you to set the bar for your competitors.

This half-day program offers a high level understanding of a highly effective change management process for senior leaders who recognize the need for their organization to become proficient in implementing change initiatives, as well as, for Change Management “Sponsors” who need a deeper understanding of the Change Management process and their role in it.

CollaborAction will help you solve the day-in, day-out people problems that reduce productivity and chip away at your bottom line. This one-day seminar enables increased coordination among divisions, depart­ments, and work groups by showing employees how to get cooperation from coworkers over whom they have no authority.

You can’t do it all yourself even though at times you may try to.  Successful managers and supervisors understand that to accomplish more, they need to learn how to delegate to others.  The purpose of this program is to help individuals develop the planning, interpersonal, and follow-up skills critical for successful delegation.

Get more of your work done through others to gain the time you need to accomplish critical goals and work on other things.  This session will also help you identify the high potential people on your team.

Been to many effective and productive meetings lately?  If your answer is “NO” then this course is for you.  Unproductive meetings can be a source of frustration and a waste of everyone’s time.  This seminar will show you ways to plan and manage meetings to ensure they are effective, efficient, generate good decisions, and result in clear action.

Learn how to utilize meeting time more effectively and make those meetings more productive.  Discover ways to eliminate wasted time and know that when a meeting is needed, you will get more productive results.

Do you know someone who you just can’t stand to deal with; people at work who just seem to know how to press your buttons?  Do you tend to avoid certain people during the day?   These individuals can be difficult to deal with and sometimes we are forced to interact with them.  But, if you could better understand what makes them difficult in the first place, you could learn proven tactics for dealing with them without having to always back down?  This seminar gives you a basis of understanding how to navigate these challenging relationships in an effective and professional manner.  This 6-hour program is completed by attending two sessions over consecutive Saturdays.

Learn why people are sometimes difficult and learn how you can manage them for a better relationship.  Learn proven strategies for dealing with these types.  Will lesson your headaches and anxieties when dealing with them.