COMMUNITY MUSIC SCHOOL
Download Student Handbooks (for a full list of policies and procedures):
Quick Reference Policies:
The Director of the Music School has the responsibility and authority to administer
the school’s programs, monitor its academic and disciplinary policies, and supervises
the admission and continued registration of its students.
The following policies and procedures of the Music School have been established in order to assist quality and continuity of study. All students are required to abide by them.
1. Students enrolling for individual lessons should not be studying with another individual instructor on the same instrument.
2. Students and/or parents have the responsibility of communicating with their teacher if an instructional, scheduling, or other problem arises. If the problem cannot be solved, the student and/or parent should contact the school office.
3. Students taking individual lessons who wish to change teachers must first notify and/or discuss any issues with their current teacher and make an effort to mutually resolve any problems. If a resolution is not found, contact the Registration Coordinator or Music School Director for approval to switch.
4. Because faculty teaching is tightly scheduled, students must make every effort to be on time for all lessons and classes. In deference to subsequent students and classes, all lessons/classes will end at the scheduled time. Faculty will wait for a student for one-third of the scheduled lesson time; students are asked to do the same in the event of a teacher’s late arrival. Arrival past that time will be considered a missed lesson.
5. To best serve the musical needs of its students, the Music School reserves the right to dismiss any student because of lack of interest or progress, frequent unexcused absences (three or more lessons), frequent tardiness, disruptive behavior, delinquency in payment of tuition, and/or failure to abide by policies by students or parents.
6. In order to ensure that student performances and audition experiences are positive and educational for each student, the Music School recommends that students registered for individual lessons at the school consult with and receive approval from their individual lesson teacher prior to initiating these activities.
7. Students and parents agree to accept faculty and administrative decisions regarding enrollment, financial aid, scholarships, evaluations, awards, and applications of policies made under the published policies and procedures of the school.
8. The School Director and the Dean of the Leigh Gerdine College of Fine Arts are, respectively, the ultimate authority regarding decisions made under the published policies and procedures of the school, unless the provisions of the specific policy of Webster University delegates authority elsewhere.
9. An appeal for a decision regarding instruction should be directed to the Office of the Director of the Community Music School of Webster University. The appeal will be reviewed by the CMS Director and the Dean of the Leigh Gerdine College of Fine Arts.
The Music School reserves the right to modify or cancel any class, lesson, or course due to insufficient enrollment or instrumentation or extenuating circumstances.
1. All students will receive a paper billing statement each month around the 15th
of the month as long as there is a balance due. You may pay this bill by mailing a check to the following address:
P.O. Box 191165
St. Louis, MO 63119-7165
If you would like to pay by credit card or electronic bank transfer, you must do so through your Online Account:
2. Online account: We recommend that you use the Webster University online portal, CASHNet® via Connections on the university website. When your student is registered with the CMS, you are given a student ID#, activation code and letter with directions for setting up your online account. This is more environmentally friendly and allows you to view your account at any time to see your balance due, payments made, and discounts applied. It is a secure system. Be sure to set up email forwarding to your personal email account.
You will be notified by e-mail around the 12th of the month, when a balance is due, that your statement is ready to be viewed. A link will be provided in the e-mail taking you to the Connections home page: http://connections.webster.edu You will log-in to Connections to view your statement and make a payment by credit card or electronic bank transfer.
* A monthly 1.5% interest charge will be assessed on balances remaining on account
after the due date.
**Account balances must be paid in full by these dates for continuous enrollment.
Account balances may be paid in one of following ways:
- Online by credit card (Master Card, VISA, Discover or American Express*) or electronic check/bank transfer through the student’s Webster University Connection account. *Please note there is a 2.75% convenience fee charged by the credit card companies when paying by credit card online.
- Through the mail by sending a check indicating student ID# or money order along with a copy of the billing statement to Webster University/PO Box 191165/St. Louis, MO 63119-7165
- Set up automatic payments through personal bank directing bank to send check indicating student ID# to Webster University/PO Box 191165/St. Louis, MO 63119-7165
Monthly Payment Plan: Students may make monthly payments on their semester charges. Those who select this
option will be charged a monthly interest rate of 1.5% on the balance remaining after
each payment due date. Failure to maintain the scheduled monthly payments may result
in cancellation of lessons/classes/rehearsals.
There is a $25.00 fee for each returned check. If a check is returned, reimbursement must be made by money order or cash.
Tuition must be paid in full before students may register for the following semester. Members of orchestras or ensembles with unpaid tuition balances from previous academic years must pay in full by the first rehearsal or will not be able to participate in the orchestra/ensemble.
The Community Music School reserves the right to require those students with a history of delinquent payments to go into a “pre-payment” status, in which the student must pay IN FULL for the entire semester and any past due balances before enrollment may continue.
1. If the student withdraws 24 hours or more before the first lesson/class, s/he will be billed only for the $30 registration fee. If the student does not give 24 hours or more of notice, s/he will be billed the $30 registration fee and a $125 penalty fee.
2. To cancel your registration 24 hours before the first lesson, please call the Cancellation Hotline: 314-968-5958.
3. If a student withdraws between the day of the first lesson and the end of the sixth week of the CMS semester, they will be billed for the lessons received from the time of enrollment, the $30 registration fee, and a $125 penalty fee.
4. To cancel your registration after the first day of lessons, please send an email to firstname.lastname@example.org.
5. There are no refunds after the sixth week of the semester, and students will be charged and responsible for the full semester tuition and any applicable fees and interest charges.
6. Summer Session: Withdrawals between the day of the first class/lesson and the end of the second week of the session will be billed for the lessons from the time of enrollment, the $30 registration fee, and a $50 penalty fee. There are no refunds after the second week of the summer session.
Group instruction (including Young Years/Kindermusik Academy classes): Tuition for group classes is not refundable after the registration deadline unless classes are cancelled due to insufficient enrollment.