Incident Management Communications

Webster Alerts

To subscribe to the University's emergency notification service, visit the Webster Alerts page.

Crisis Response

For information and resources on safety, crime prevention and how to respond in crises (e.g. evacuation, fire, severe weather, etc.), visit the resources on the Webster University Department of Public Safety page.

Communications Overview

Webster University prepares, manages and responds to incidents of varying degrees of urgency and severity using two primary documents: The University Emergency Operations Plan (EOP), written and implemented by the Department of Public Safety (DPS); and the University Incident Communications Plan, which is written and implemented by Global Marketing and Communications (GMC).

Webster University units and staff responsible for incident management and communication are committed to continually maintaining relevant training and education, embrace industry best practices and ensure compliance with related campus safety legislation. As a significant component of this commitment, plans and procedures acknowledge and incorporate the following systems and legislation:

1. The NIMS (the National Incident Management System) Incident Command Structure (ICS), a standardized set of incident management practices emphasizing common principles, a consistent approach to operational structures and supporting mechanisms. Developed by the Department of Homeland Security, it is a component of FEMA and is a national system all U.S. emergency organizations are required to adopt and implement. 

2. The U.S. Department of Education Handbook for Campus Safety and Security Reporting 2016 Edition assists institutions in meeting compliance issues in accordance with The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act) and other (Higher Education Act ) HEA safety and security-related reporting requirements.