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    Instructions

    Tutorials (video demonstrations with audio)

    More Information

    Remove Popup Blocking for the Connections Portal:

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    Outlook/Connections Calendar Synchronization Tool

    Frequently Asked Questions

    Note for New Webster University Employees

    Faculty and staff may request access to an email account by calling the Help Desk at 314-968-5995 or toll-free at 1-866-435-7270. This MUST be done over the telephone and you must be calling to activate your own account. We will not activate any account if someone is calling on your behalf. We must have you on the phone as you must be ready and willing to provide several pieces of personal information for authentication purposes.

    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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