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    Address Book | Attachments | Set Mail Options | Filters | Folders | Messages

    On This Page, You Will Learn About
    1. Creating Email Folders
    2. Editing and Deleting the Folders
    3. Moving Messages
    4. Subscribing To Email Folders

    Create

    The E-mail Center displays a separate folder for each of the IMAP and POP e-mail accounts configured for access through the E-mail application, beginning with a folder for your default account. Beneath each folder, the E-mail Center provides five default folders you can use to organize your e-mail messages:
    Inbox: Contains all new messages that you receive.
    Drafts: Contains all unsent messages that you are still composing.
    Sent: Contains a copy of each message that you compose and send.
    Deleted: Contains all messages deleted from your Inbox.
    Search Results: Contains the results of your last e-mail message search.

    These default folders appear in the left-hand side of the E-mail Center window in an interactive folder view similar to the following:
    Folder View
    You can create as many additional folders as you need. For example, you could create a folder for each of your courses so that e-mail messages from colleagues in your English class can be separated from messages relating to biology or political science. Depending on the mail system at use at your school, you may be able to create folders and subfolders to further organize your mail messages. Subfolders are indicated by the arrow icon next to the folder name. Click the arrow icon to expand or collapse the folder display.

    Add Folder View

    If you need to create a new folder, use the following procedure:

    1. To create a new folder, click the Add option located above the folder view.
    Add Edit Delete
    2. The Add Folders window opens. Select a destination folder from the icons displayed below the data entry box.  If you select the primary mailbox icon, the new folder will be created at the same level as the Inbox. If you want to make a subfolder in an existing folder, highlight the destination folder from the folder view.
    3. In the Enter New Folder Name field, type a name for your new folder.
    Enter New Folder Name
    4. Click OK. The new folder is created within the destination folder you selected.
    5. When you are finished creating, deleting, or editing folders, click the Done button. This returns you to the message view so you can get and compose messages.
    6. To edit or delete a folder , you can use the links that are provided.

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    Delete/Edit

    The E-mail Center displays a separate folder for each of the IMAP and POP e-mail accounts configured for access through the E-mail application, beginning with a folder for your default account. Beneath each folder, the E-mail Center provides five default folders you can use to organize your e-mail messages:
    Inbox: Contains all new messages that you receive.
    Drafts: Contains all unsent messages that you are still composing.
    Sent: Contains a copy of each message that you compose and send.
    Deleted: Contains all messages deleted from your Inbox.
    Search Results: Contains the results of your last e-mail message search.

    The system allows you to create additional folders to meet your needs. However, as your schedule changes from semester to semester, you may find that you need to delete or rename some of the folders that you create. To do so, use the following procedure:

    1. To delete or rename a folder, click the Edit or Delete options located above the folder view. Add Edit Delete
    2. Depending on your choice, either the Delete Folders or Edit Folders window opens.
    3. To delete the folder using the Delete Folders window, select the folder you want to delete from the folder view and click the OK button. Your folder is deleted.

    Note: If you have not selected a folder, the system prompts you to select a folder. You can delete only the folders that you have created. The system folders (Inbox, Drafts, Sent, Deleted, and Search Results) cannot be removed.

    4. To edit ( rename ) a selected folder using the Edit Folders window, select the folder that you want to rename from the folder view. The name of the selected folder appears in the Edit Folder name box. Type a new name for the folder and click OK. Your folder is renamed.
    5. When you have finished deleting or editing folders, click the Done button. This returns you to the message view so you can get and compose messages.

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    Move Messages

    After you create folders or rename folders to meet your needs, you can move messages among them as necessary. By default, all new messages route through your Inbox or into folders for which you have set up filters . However, once the message has been received, you can move it to another folder. To move messages, use the following procedure:
    1. Select the folder that contains the message you want to move. From the display list, select the message(s). A red arrow indicates that the message is selected.
    List Detail
    2. From the E-mail Center navigation bar, click the Move icon.
    Move Message
    3. From the folder view, highlight the destination folder where you want to move the message. The color of the destination folder changes to alert you that it has been selected.
    Folder Select
    Note: You cannot move messages from the Sent or Drafts folder.
    4. Click OK. Your message is moved to the destination folder. To view the message, click the destination folder.
    5. To exit without moving a message, click Cancel.

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    Subscribe To

    If you are accessing an IMAP server through the E-mail Center, you may occasionally need to subscribe to some of the folders on that IMAP server so that they appear in your folder view. Typically, subscribing to folders would be necessary only when you first add an IMAP server as another account and don't see all of the folders that you are accustomed to seeing, or if you create a folder through another client and don't see it when you access the account through the E-mail Center. To subscribe to IMAP folders, use the following procedure:

    Note: If a folder is unsubscribed, it will not appear in the folder view, even if it has subfolders (children) to which you are subscribed.

    1. If you have not already done so, open the E-mail Center.
    2. Locate the folder view on the left hand side of the E-mail Center window menu and click the Subscribe link.
    Folder Subscribe
    3. You see the Subscribe and Unsubscribe window, which allows you to subscribe or unsubscribe to folders contained on the IMAP server that manages your external account.
    4. Click the mailbox icon for your external account. You see all the folders that are available to you on that account. Those to which you are unsubscribed will contain a small symbol as outlined below:
    Unsubscribe Icon
    5. Click a folder to subscribe to it (or to unsubscribe to it if you don't want it to appear in your E-mail Center).
    6. To save the change, click the Done button. The folders to which you are subscribed will now be displayed under that account in the E-mail Center (or will not be displayed if you unsubscribed them).

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    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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