Contact Information and Hours of Operation
Before contacting the Help Desk, please make sure to read our tips.
By Phone
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If you are calling from on-campus, dial extension 5995
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If you are calling from off-campus, dial 314-968-5995 or use our toll-free number
1-866-435-7270
By Email
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You can contact the Help Desk via email by writing to support@webster.edu.
By Internet
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If you would like to submit your own request for help online rather than by phone or email, you may do so by clicking here. Again, please be sure to read our tips and be as specific about your issue as possible.
Summer Hours of Operation (all times are in Central time)
Sunday May 11th - Saturday, June 7th
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Monday - Thursday: 7:00 AM - 8:00 PM
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Friday: 7:00 AM - 7:00 PM
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Saturday & Sunday: 9:00 AM - 5:00 PM
Sunday June 8th - Saturday, July 26th
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Monday - Thursday: 8:00 AM - 6:00 PM
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Friday: 8:00 AM - 5:00 PM
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Saturday: 10:00 AM - 4:00 PM
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Sunday: 11:00 AM - 5:00 PM
Resume Regular Hours Sunday, July 27th
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Monday - Thursday: 7:00 AM - 9:00 PM
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Friday: 7:00 AM - 7:00 PM
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Saturday & Sunday: 9:00 AM - 6:00 PM
Please note that the Help Desk is closed on all dates the University is closed. Recognized closings and holidays for 2008 include:
New Year's Day: |
January 1 |
Martin Luther King Day: |
January 21 |
Memorial Day: |
May 26 |
Independence Day: |
July 4 |
Labor Day: |
September 1 |
Thanksgiving Day: |
November 27– 28 |
Winter Holiday: |
December 24– January 1 |