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    Web & E-Services Advisory Council

    Purpose: A standing advisory council to focus on strategic directions, policies, procedures, and other institution-wide issues related to the role, use, and implementation of web and internet-delivered services at Webster University. In particular, the council will ensure that all major constituencies have a voice in regards to major University web efforts and e-services.

    The group will:

    • serve in an advisory capacity to the Vice President for Information Technology and his staff
    • recommend policies and procedures to the Administrative Council for their approval,
    • facilitate broad-based communication and input into the strategic use of and directions for all web and e-services across the university.

    Specific objectives are:

    • To serve a general oversight role in the management of the Webster University web site and related e-services; to serve as a resource in determining the strategic directions for web and e-services at the university; to recommend changes and strategies for future growth and directions of web and e-services.
    • To advise Information Technology on directions and services that are needed and to review, analyze and make recommendations for the allocation of University resources in support of developing and delivering web and internet-delivered e-services.
    • To periodically review the available web development and delivery tools supported by the university (including components of a university-wide portal), assess their capability and fit relative to all of the functional needs of the university, and recommend changes as appropriate and needed.
    • To recommend means and procedures to coordinate web-related information management activities of the university within and across all academic, administrative, and support units of the university.
    • To collaboratively develop and coordinate visual design guidelines to ensure continuity of presentation and branding as appropriate:
      • to ensure that all guidelines are developed with interdisciplinary input and that they allow for creative presentation of diverse interests and services across the university community
      • to clearly define the levels of Webster University web sites/services to which these guidelines will apply;
      • to coordinate the application of these guidelines with the functional design implementations developed by IT Web Services.
    • To create initial draft policies and procedures pertaining to web site governance and the use of e-services; to ensure that all related policies and guidelines are consistent with the goals and objectives of the University
    • To address major questions, concerns, and issues of the university community as they relate to web/internet policies and regulations; to review non-routine requests for use of the web or internet-delivered services
    • To periodically asses the overall effectiveness of the web and e-services through communication with a wide range of audiences and stakeholders.

    Current Membership

    (as of November 27, 2002)

    • Larry Haffner
      Vice President of Information Technology (Chair)
    • Barb Ehnes
      Director of Community and Media Relations
    • Dan Perkins
      Director, Marketing and Interactive Media
    • Roy Tamashiro
      Faculty, School of Education
      Representing faculty at large
    • Ryan Elliott
      Director of Advancement Services
      Representing Development and Alumni
    • James Staley
      Associate Vice President for Academic Affairs
      Representing Academic Affairs
    • Dan Viele
      Associate Vice President for Academic Affairs
      Representing Extended Sites
    • Mike Hulsizer
      Faculty, College of Arts and Sciences
      Representing faculty at large
    • Laura Rein
      Dean of the Emerson Library
    • Vicki Frederick
      Associate Vice President for Finance
      Representing Finance and Administration
    • Ted Hoef
      Dean of Students
    • (To be named)
      Student
    • Betsy Schmutz
      Director of Human Resources

    In addition, the following staff members are to be advisory members ex-officio:

    • (Appointment Pending)
      Director of Distance Learning
    • Mary Petersen
      IT Director of Administrative Information Systems
    • Terri Jones
      Director, of IT Information Services
    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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