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    Connecting to the Campus Network

    This document describes how to connect a Windows or Macintosh computer to the campus network in order to access the internet and e-mail. You must have:

    1. A computer that has an RJ-45 ethernet port on the back (it looks like a telephone connection, only wider). If your computer is relatively new, it probably came with this.
    2. A category 5 (CAT5) ethernet cable to connect your computer to the network socket in the wall. These are available at most computer stores in varying lengths.
    3. A network "drop" (a socket connection) in the wall of your office or dorm room. Again, look for a "fat" telephone jack.
    RJ-45 Jack    RJ-11 Jack
    RJ-45 Ethernet Connection, 8 contacts    RJ-11 Telephone Connection, 6 contacts

    Ethernet Cards

    If your desktop or laptop does not have an RJ-45 ethernet port (also called an "Ethernet card" or a "NIC card"), you must buy and install a 10-Base-T or 100-Base-T ethernet card. Computer stores like Best Buy and Circuit City can help you choose and install a card that works with your computer.

    Most newer computers come with Ethernet cards built-in.

    Ethernet Cables

    You will need an ethernet cable, also known as a network cable, to connect your computer to the network jack in your room. Cables are available in varying lengths from almost every major retailer.

    Location of Jacks in Room

    In your dorm room or apartment, you will find 2 panels of jacks. Each panel provides 2 or 3 jacks for data (computer), voice (telephone), and TV connectivity. Configuration of the jacks varies according to the dorm in which your room is located.

    Maria Hall: Each room has two panels of jacks, each configured like the panel pictured below. Plug your phone into the Voice jack and your computer into the Data jack.

    East and West Halls: Each room has two panels of jacks, one with 2 jacks and one with 3 jacks like the pictures below. Each panel provides a Data and Voice jack, but the Voice jack on the panel with 2 jacks is inactive. Plug your phone into the Voice jack on the panel with 3 jacks. Plug your computer into either Data jack; both are active.

    Configure Your Computer

    If you do have an ethernet card, follow these configuration instructions for your computer:

    Configure your Macintosh for the Campus Network (DHCP)

    All Mac OS versions up to 9.2

    These instructions require at least Macintosh OS 7.1 and Open Transport 1.1

    1. Connect your computer to the network outlet
    2. From the Apple Menu, choose Control Panels, then TCP/IP. If you do not have a TCP/IP control panel, you must upgrade your Macintosh operating system.
    3. Click on the menu labeled Connect via and change it to Ethernet
    4. Click on the menu labeled Configure and change it to Using DHCP Server. Clear out all the other fields that appear in white (name server and domain names), so that they are blank.
    5. Click on the Options button and make sure that Load only when needed is NOT checked
    6. Click the OK button and close the TCP/IP control panel. If you are asked if you want to save changes, click Yes
    7. Launch Netscape or Internet Explorer. America Online users will have to go to Setup in their AOL software and change the Location to TCP/IP or LAN

    Mac OS version X (10.X)

    1. Connect your computer to the network outlet.
    2. From the Dock, choose System Preferences.
    3. Under Internet & Network, click once on the Network preference panel.
    4. In the Network preference panel, choose Automatic from the Location drop-down menu.
    5. Choose Built-in Ethernet from the Show drop-down menu.
    6. On the TCP/IP tab, choose Using DHCP from the Configure drop-down menu.
    7. Press the Apply Now button at the bottom of the preference panel.
    8. From the System Preferences Menu, choose Quit System Preferences.

    DHCP Ethernet Configuration for Windows XP Professional

    Before you begin...

    IMPORTANT: Please note that computers with Windows XP Home Edition are not allowed to connect to the Webster University network. Any machine with Windows XP Home Edition must be upgraded to Windows XP Professional before proceeding.

    Before you get started with installing Ethernet cards or network clients and protocols, you should make certain that you have the following items at hand. Note: You have Administrative privileges in Windows XP to be able to make changes to the configurations.

    • Your Windows XP Professional CD
    • The instructions and any diskettes/drivers that came with your Ethernet/network card
    • Confirmation that your ether jack is active.
    1. From the Start menu, select Control Panel, double click on Network Connections.
    2. Double click on Local Area Connection and select Properties.
    3. Select Internet Protocol (TCP/IP) and click Properties.
    4. Select Obtain an IP address automatically.

      Internet Protocol Properties
    5. Click OK to close the TCP/IP Properties window.
    6. Click OK to close the Local Area Connection Properties window.
    7. Click Close to close the Local Area Connection Status window.
    8. Restart your computer.
    9. Your computer should now connect to the Internet.

    DHCP Ethernet Configuration for Windows Vista

    1. Click on the Start menu, and select Control Panel.
    2. Click on Network and Internet.
      (Skip this step if you do not see this Control Panel item.)
    3. Click on Network and Sharing Center.
    4. Click on Manage network connections.
    5. Right click on Local Area Connection and choose Properties. If Windows say it needs your permission to continue, click Continue.
    6. Select Internet Protocol Version 4(TCP/IPv4) and click Properties.
    7. Select Obtain an IP address automatically.


    8. Click OK to close the TCP/IP Properties window.
    9. Click OK to close the Local Area Connection Properties window.
    10. Click Close to close the Network Connections window.
    11. Click Close to close the Control Panel window.
    12. Restart your computer.
    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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