ResTech Appointments

• ResTech Home

Setting Up An Appointment

• All work is done by appointment only
• Appointments are made by calling ResTech at 314-968-5995 during regular business hours.
• You can also make an appointment online.

Make an Appointment

Before Your Appointment

Make sure that you have backups of your data and personal information on your computer. ResTech is not responsible for any lost data.

What To Bring To A Drop-Off Appointment

• Student ID Card (Required)
• Power Cord (Required)
• Passwords for systems, screen savers and anti-virus programs
• YOUR network (Ethernet) cable for testing. (Only if you are having Internet connection issues)

What To Expect At A Drop-Off Appointment

• You bring your computer to 8300 Big Bend, Sverdrup 107 and explain the current problems with the machine.
• You will be asked for your Student ID Card, and we make a copy of it, so that we can keep it on file for security purposes
• We verify residential status
• You will then read and sign a ResTech computer service agreement and fill out a drop-off form. On this drop-off form, you can list any certain programs that you do not wish to have removed or installed.
• We will then go through the process of what they will do to the computer, and about how long it will take for the computer to be completed and how you will be contacted when the computer is completed.

What Happens After I Drop Off My Computer

• We affix removable tags to your computer to identify it
• We secure your computer and accessories (computers can only be accessed by ResTech staff and ResTech management)
• We input your information into a database for tracking
• We do the agreed up work on your computer, tracking all steps in the database
• You will need to schedule a pickup appointment where they can get their computer.

Make an Appointment

What To Expect At A Pick-Up Appointment

• You are required to bring their ID card
• The ResTech consultant will verify your identity. Only the person that dropped the computer off may pick it up
• We will then go over what we did to the computer during their process, and show you any programs that you installed and how they work.
• We will also give you documentation on how to keep the computer running smoothly.
• Finally, the student will sign a ResTech computer pickup form.