ResTech In-Room Services
In-Room Appointments
- Appointments are required for In-Room Service.
- Appointments are made by calling ResTech at 314-968-5995
- You can also make an appointment online.
In-Room Appointments are for those users that need to have their computer looked over quickly. Sometimes we might find a problem that does require the user to make a drop-off appointment with their computer.
What We Do
ResTech In-Room Service Scope of Work – Windows PCs
- Running Windows Updates
- Checking For Spyware, Malware, and Invasive Software
- Perform Startup Minimization
- Delete Temporary Files
- Test Network Connectivity
ResTech In-Room Service Scope of Work – Macintosh Computers
- Install Software Updates
- Perform System Optimization and Disk Utility
ResTech In-Room Service Scope of Work – General
- Check IPTV
- Test Network and Telephone Port Connectivity
What To Expect From In-Room Appointments
- You must be present at the time of the appointment.
- You will be asked for your student ID card.
- You will be asked to read and sign a ResTech Computer In-Room Service Agreement. No work will be done on your computer without this signed form.
- You will be asked to fill out a ResTech In-Room Service form. This is required to be completed in full.
- You must stay in your room for the entire length of the visit, a roommate or friends is not sufficient, it must be you.
- The door to the room/bedroom must stay open the entire length of the visit.
- If the problem is more than can be resolved in one hour the ResTech consultant may ask that you bring your computer in for a drop-off appointment.
- Due to time constraints virus removal cannot be done during in-room visits.
What We Cannot Do at In-Room Appointments
- Virus Scans or any procedure or troubleshooting that will take longer than one (1) hour
470 East Lockwood Avenue