| John Smith
1234 Apple Lane, St. Louis, Missouri
63141
(314) 444-4444, johnsmith@maryville.edu
OBJECTIVE
To obtain a management trainee position in
the retail sales industry utilizing interpersonal skills,
education and leadership ability.
EDUCATION
Bachelor of Arts, Management,
Anticipated graduation, May 2004
Webster University, St. Louis, Missouri
GPA: 3.7/4.0
Related Coursework: Management Theory and Practices,
Managerial Policies and Strategies,
Marketing, Marketing Strategies and Human Resource Management.
EXPERIENCE
ABC Retail, St. Louis, Missouri
Intern, June 2003 to Present
- Assist with overseeing daily operations of three
departments; train and supervise six store clerks
working in these departments
- Create store displays to promote new and sale items
specific to each departmentt
- Prepare and balance cash drawers; prepare bank deposits
averaging $50,000 - $75,000 daily.
Eddie’s Restaurant, St. Louis, Missouri,
March 2000 to Present
Weekend Manager, October 2002
to Present
- Schedule and supervise 10 weekend staff members;
provide training and employee evaluation.
- Interact with customers and resolve any customer
conflicts.
Waiter, January 2002 to October
2002
- Nominated employee of the month, October 2002.
XYZ Employer, St. Louis, Missouri
Sales Associate,
June 2000 to December 2001
- Utilized selling techniques and increased department
sales 8% in six-month period.
- Generated repeat business by utilizing mail and
phone follow-up system to track customer purchases
and anticipate needs.
- Increased customer loyalty by overcoming objections
and handling customer problems with patience and sensitivity.
ADDITIONAL SKILLS
Computer: Microsoft Office, Internet,
Access, Excel, PowerPoint
Language: Fluent in Spanish
ACTIVITIES/COMMUNITY INVOLVEMENT
Webster University
Student Government Association, 2001 to Present
- Chair, Special Events Committee, 2001
Humane Society of Missouri, Volunteer,
2000 to Present |
