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Christine Sample
124 Main Street, St. Louis,
Missouri 63131
314-444-3232, mschristinesample@hotmail.com
OBJECTIVE
To obtain a management position
in the healthcare industry.
HIGHLIGHTS OF QUALIFICATIONS
- Six years experience in the healthcare industry.
- Experienced at strategic planning, program design/implementation, and personnel management.
- Expertise with insurance claims and contract negotiations.
- Proficient with Microsoft Word, Excel, Access, PowerPoint, SAP, and patient database systems.
PROFESSIONAL EXPERIENCE
Management
- Presided over all operations of a 40-room facility, including
annual operating budget of $12,000,000.
- Increased annual revenues by more than 15% for three consecutive
years as Director.
- Managed all insurance contract negotiations; implemented
new system for processing claims.
Supervision & Training
- Recruited, trained and supervised 60 employees; established
goals and competencies, conducted performance evaluations,
and granted promotions.
- Directed staff meetings and strategic planning sessions
with senior staff.
- Implemented new leadership development and training program
for employees that resulted in a 50% increase in employee
retention.
- Instituted employee incentives program that resulted in
enhanced job performance.
Program Development/Coordination
- Facilitated opportunities for peer-support systems within
treatment program.
- Developed and implemented new patient evaluation system.
- Designed, organized, and promoted "Healthy Alternatives"
community prevention program; registered 500 participants
in first year.
Public Relations/Marketing
- Produced a comprehensive marketing plan, including a design for radio/television advertising.
- Partnered with city police and fire departments to sponsor charity events.
- Redesigned company logo for ten-year anniversary event.
- Managed 35 corporate sales accounts, with revenues of over $300,000.
EMPLOYMENT HISTORY
SERENITY HEALING CENTER, St.
Louis, Missouri, July 1997 to present
- Director, December 1999 to present
- Counselor, July 1997 to December 1999
ST. LOUIS BREAD COMPANY, St.
Louis, Missouri, May 1994 to July 1997
EDUCATION
Webster University, St. Louis, Missouri
- Masters of Arts, Health Services Management, May 1997
- Bachelor of Arts, Psychology, December 1994
PROFESSIONAL ASSOCIATIONS
American College of Health Care Administrators, 1999 to present
American Association of Homes and Services for the Aging, 1997
to present
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