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Sample Functional Resume
Christine Sample
124 Main Street, St. Louis, Missouri 63131
314-444-3232, mschristinesample@hotmail.com


HIGHLIGHTS OF QUALIFICATIONS
  • Six years of experience in the healthcare industry.
  • Experienced at strategic planning, program design/implementation, and personnel management.
  • Expertise with insurance claims and contract negotiations.
  • Proficient with Microsoft Word, Excel, Access, PowerPoint, SAP, and patient database systems.
PROFESSIONAL EXPERIENCE
     Management
  • Presided over all operations of a 40-room facility, including annual operating budget of $12,000,000.
  • Increased annual revenues by more than 15% for three consecutive years as Director.
  • Managed all insurance contract negotiations; implemented new system for processing claims.
      Supervision & Training
  • Recruited, trained and supervised 60 employees; established goals and competencies, conducted performance evaluations, and granted promotions.
  • Directed staff meetings and strategic planning sessions with senior staff.
  • Implemented new leadership development and training program for employees that resulted in a 50% increase in employee retention.
  • Instituted employee incentives program that resulted in enhanced job performance.
     Program Development/Coordination
  • Facilitated opportunities for peer-support systems within treatment program.
  • Developed and implemented new patient evaluation system.
  • Designed, organized, and promoted "Healthy Alternatives" community prevention program; registered 500 participants in first year.
     Public Relations/Marketing
  • Produced a comprehensive marketing plan, including a design for radio/television advertising.
  • Partnered with city police and fire departments to sponsor charity events.
  • Redesigned company logo for ten-year anniversary event.
  • Managed 35 corporate sales accounts, with revenues of over $300,000.
EMPLOYMENT HISTORY
SERENITY HEALING CENTER, St. Louis, Missouri, July 1997 to present
  • Director, December 2005 to present
  • Counselor, July 2003 to December 2005
ST. LOUIS BREAD COMPANY, St. Louis, Missouri
  • Marketing Assistant, May 2000 to July 2003
EDUCATION
Webster University, St. Louis, Missouri
  • Masters of Arts, Health Services Management, May 2003

  • Bachelor of Arts, Psychology, December 2000
PROFESSIONAL ASSOCIATIONS
American College of Health Care Administrators, 1999 to present
American Association of Homes and Services for the Aging, 1997 to present



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