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Negotiating Your Income

Monster in the closet?
Cover Letter Questions
When to Negotiate
At Long Last
Brother, Can You Spare a Dime?
No Sitting on the Fence
Images of Dollar Signs: Closing the Deal
Aye
Nay





Monster in the Closet?
The thought of salary negotiation may frighten many a courageous heart, but whether you're arbitrating first-time employment or bargaining for an inside promotion, some basic knowledge will alleviate anxiety and make you a savvy negotiator. Items to research before you begin negotiating are salary surveys, the market demand for your position, the organization's corporate culture, its stability and performance, and how your experience and skills are aligned with the organization's demands. It is helpful to prepare a list of "discussion points" (items to clarify during the negotiation process), such as the startup environment, your responsibilities, to whom you will report and/or supervise, your starting date, and your compensation and benefits (including signing bonuses and incentives.)




Cover Letter Questions
If a salary history is requested with the resume, you have no choice but to oblige; however, do not disclose your salary history if not requested. If the employer requires a "salary range" in the cover letter, do so in the last paragraph, and give yourself a window of $10,000 in which to negotiate. For example, if your lowest acceptable amount is $33,000, compose your final paragraph in the following manner: "My salary requirements fall between $33,000 and $43,000 However, I am most interested in incorporating my skills with the needs of your organization. If my salary requirement is out of your range, I’d be willing to discuss it with you." Negotiations may include many forms of compensation, e.g., a dental health plan, a sabbatical, or the option of working out of your home on certain days.




When to Negotiate
The best advice is to avoid talking about salary until there's an offer on the table. Your negotiation process may cover several meetings, but the negotiator may hit you with the salary question in the beginning: "What are your salary requirements?" If this happens, the following scenarios offer three appropriate responses; however, you'll need to tailor your response to fit your particular situation:
  • You have an acceptable range of compensation set in your mind; yet, at the same time, you feel that discussing your skills and the unique challenges of the organization may strengthen your position. Furthermore, you don't want to undercut yourself by stating too low a figure. Tell the negotiator, "Salary is an important matter; however, my objective is to explore ways in which I can optimize my experience and skills and align my strengths with an organization's needs. When I find the right fit, I feel that salary will be an uncomplicated issue. Can you give me the salary range established for this position?" If the employer's range is acceptable, compose yourself, remain silent for a few seconds, then say that the salary is within your range, and that you'd like to discuss the position's responsibilities and the company's challenges. This will give you the opportunity to establish your skills and accomplishments, thus, substantiating your value to the organization in further discussions. If the employer's range is unacceptable, do not reject it immediately. Instead, say that the offer is somewhat modest, and you'd like to meet and discuss the matter tomorrow, if possible. This will prompt the negotiator to either explain the offer, or end the negotiation process. If you must, thank the negotiator for her/his time, and end the negotiation diplomatically.
  • The organization has created a new position--one whose responsibilities and demands are not entirely clear. Furthermore, you suspect that the demands of the position may not become well-defined until the job begins. The interviewer hits you with the salary question. You say, "I can appreciate the need to discuss specific salary ranges, but it may be more effective to talk about the value that the company places on this new position. I'm certain that you have salary ranges for different levels within the organization that are equitable, based on experience, responsibility, and performance. I'd be happy to work within these ranges, but I'd like to talk about your needs in detail before making a salary proposal. Then I'd feel more comfortable in proposing a salary range, and I believe that would help us arrive at an appropriate figure." This response places you in a position to closely examine the present and future demands of the new position and, if appropriate, secure a six month renegotiation clause in your agreement.
  • You are negotiating for a position you are experienced in, but with an organization that operates in an different manner. The negotiator asks you for a salary history: You say, "I'm hesitant to discuss salary because the responsibilities of this position appear different than those required by my previous job. We may be comparing different job requirements. Let's place the salary issue on hold until we're both more comfortable in making an offer." This gives you and the negotiator the opportunity to establish an equitable salary range for your skills in conjunction with the new position.


At Long Last
Patience and a careful choice of words will set the stage for a calm, business-like conversation. Allow enough time to establish a working relationship with the negotiator; determine the length of time for discussion(s), and formulate an agenda for follow-up discussions. Focus on ways to enhance your needs with strength and conviction, and be clear about your expectations. Maintain eye contact, show respect, listen carefully, and don't interrupt the negotiator. Hold judgment until you understand the whole offer, and then repeat what you've heard and confirm your understanding. Don't accept the offer immediately; it may not be the only offer. Establish a common focus regarding areas of flexibility, e.g., "Can we examine the gaps between the structure of your offer and my professional goals, to see where we might find some flexibility?" Make an attempt to see the employer's perspective, and plan for barriers. If the negotiator does not have the final authority to grant a request, ask her/him to seek clarification for the next session.


Brother, Can You Spare a Dime?
Consider dismissing your needs and concerns temporarily, in order to appreciate the goals and needs of the employer. The more effectively you are able to relate to the motivations, pressures, and priorities of the employer, the easier it will be to tailor your issues to her/his frame of reference. Beware of questions framed in a manner that ask how much you need to live on. If you detect an employer seeking inexpensive labor at your expense, bow out gracefully. At the same time, never request the employer's sympathy for personal needs.



No Sitting on the Fence
You're well into negotiations, and you've clarified several "discussion points" on your list. Maybe you dodged the salary issue completely, or you know that the employer is somewhere in your range. Perhaps you've haggled over a company car, and the employer met you half-way in offering gas mileage. Negotiations are winding down, and now is the time that you must decide whether or not you want the job, and the lowest acceptable amount of compensation for which you will settle.




Images of Dollar Signs: Closing the Deal
Accepting a reasonable offer immediately may be a mistake. You don't want to appear impulsive or greedy, and it's always wise to discuss the offer with others before making a decision. Besides, you could enhance the offer in a dignified manner, with tact and grace: "Thank you very much for the offer. In a number of ways, this position is exactly what I've been looking for and I'm very happy that you're interested. This is a major decision, and I'd like a little time to consider your offer. May I call you in 48 hours?" This gives you time to think about the job and discuss it with family members, business colleagues, and confidants.



Aye
You've decided to accept the job but, after 48 hours, you feel that the compensation is a little on the short side. Regardless of whether you can sweeten the deal or not, the offer fits your lowest acceptable amount. First offers rarely encompass the final settlement, and many employers respect a noble negotiator. Do not make unreasonable demands, and before making your request, be certain that the employer knows you are interested in accepting the position. Call the negotiator, and explain: "I am eager to accept the position and come to work for your organization; however, I've closely examined the entire compensation package and I'm wondering what kind of flexibility there might be with this offer." In closing the deal, be willing to compromise: if the employer is offering an annual salary of $2,000 less than you want, try asking for $4,000 over the amount offered. By overstating the employer's offer, you may get a better deal. The employer may make a counter-offer with compensation other than salary, which probably indicates that the salary figure will not change. This process may include stock options, vacation time, performance and/or signing bonuses, flexible time, parking privileges, or a geographical change. In the closing stages of your negotiations, request a commitment to a six month salary review, based on demonstrated performance. When you have an acceptable deal on the table, confirm it in writing, including the starting date and details of the agreement. If the employer does not have an employment contract, you may confirm your agreement in a thank-you letter.


Nay
If the negotiator makes an offer below your lowest acceptable amount, do not reject it immediately. Remain silent and composed. This will prompt the negotiator to either explain the offer, or ask for your reaction. If she/he explains, listen carefully; if she/he asks your opinion, say that the offer is somewhat modest, and you'd like to meet and discuss the matter tomorrow. If you must, bow out of the negotiations diplomatically, and thank her/him for time spent. She/he may become a valuable networking contact for future consideration.