Resident Assistants (RAs):
Click here to see the 2011-2012 Resident Assistants
The Resident Assistant (RA) is responsible for the development and enhancement of the community and each individual resident under their care in the residence halls or Webster Village Apartments. The RA supplements and complements the process of formal education by enhancing the quality of life in the residential community. RAs are expected to be known, visible and an active resident within their area of responsibility and the entire hall/complex as well. Expectations include maintaining communication between residents and professional staff, implementation of the on-campus policies, procedures and regulations, as well as those of the University, and participation in the day to day operations of the facility as assigned by professional staff. The RA provides leadership for all residents and assists in planning of educational and social activities that make the group living experience support student learning & retention.
Professional Staff and Senior Student Staff:
- John Buck, D. Mgt., Director, Housing and Residential Life
- Justin Frederick, Assistant Director, Housing and Residential Life
- Katie Knetzer, Assistant Director, Housing and Residential Life
- Chris Rice, Community Director for the Webster Village Apartments and Maria Hall
- Megan Wetzel, Community Director for West and East Halls
- Kelly Malone, Coordinator, Housing and Residential Life
- Larry Mitchell, Maintenance Supervisor, Webster Village Apartments
- Lauren Meyer, Graduate Assistant for Leadership and Learning
- Wisnu Sugiarto, Student Coordinator of Building Operations
- Andrea Sisney, Student Coordinator of Special Projects
- Heather Beals, Customer Service Associate Student Supervisor
- Kenny Bollwerk, Desk Manager for West Hall
- Kasia Kornacki, Desk Manager for East Hall
- Cassi McDonald, Desk Manager for Maria Hall

John Buck, D. Mgt., Director, Housing and Residential Life
buckjh@webster.edu
John Buck serves as Associate Dean of Students and Director of Housing and Residential Life. Buck holds a BA in sociology from Colorado State University, an MA in Management and Leadership from Webster University, and a Doctorate in Management from Webster University. In addition to his roles with housing and residential life, Buck also supervises student health services, counseling and life development, and coordinates WebsterLEADS, the university's leadership development program. He is adjunct faculty at Webster and frequently consults for non-profit and private sector organizations. His doctoral dissertation research focused on the decision-making processes of chief housing officers during crisis situations on college campuses.
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Justin Frederick, Assistant Director, Housing and Residential Life
Justin's primary responsibilities are to supervise both Community Directors and the Housing Coordinator, act as a Student Conduct Officer, and work with other Departments around campus in creating a well-rounded residential experience. He also advises the Student Board of Directors for Campus Dining. He holds a bachelor’s degree in social work from Pittsburg State (KS) and a master's degree in college student personnel administration from the University of Central Missouri. He has been working professionally in the Residence Life field for the last eight years.
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Katie Knetzer, Assistant Director, Housing and Residential Life
mccombka@webster.edu
Katie is responsible for coordinating many departmental processes, including RA Training and Development, Student Staff Selection, and Summer Camps and Conferences. She also supervises the following student staff members: Student Coordinator of Building Operations, Student Coordinator of Special Projects, and Customer Service Associate Student Supervisor. In addition, she manages the department's marketing plan and website updates. In her free time, you can find Katie enjoying Forest Park, reading a good book, or perusing the Fresh Ink Hallmark cards. She has 2 cats and 2 dogs (Watson, Wink, Mackenzie, and Penny).
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Chris Rice, Community Director for the Webster Village Apartments and Maria Hall
chrisrice47@webster.edu
Chris is the Community Director for the Webster Village Apartments and Maria Hall. He manages the day-to-day operations of the WVA and Maria Hall which includes facilities and maintenance, staffing and personnel issues, student conduct issues, room changes, student success initiatives, and serving as a resource for all students. Chris also supervises 10 Resident Assistants; 6 in the WVA and 4 in Maria Hall. Chris received his Bachelor’s of Arts in Political Science from Winthrop University. He received his Masters of Arts in Student Affairs Administration in Higher Education from Ball State University.
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Megan Wetzel, Community Director for West and East Halls
meganwetzel32@webster.edu
Megan is the Community Director for West and East Halls, and she supervises the 11 RAs for both buildings. She works with the day-to-day operations of the halls including facilities, judicial hearings, room adjustments, and student success. She is also a valuable resource for students. Megan serves as the advisor for the National Residency Hall Honorary (NRHH). NRHH represents the top 1% of student leaders living on-campus. During her free time, Megan loves traveling, trying new restaurants, and going to the movies with friends.
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Kelly Malone, Coordinator, Housing and Residential Life
maloneke@webster.edu
Kelly handles room placement, billing, meal plan and bonus bucks contracts. She also oversees the hall resident mailrooms and supervises the Customer Service Associates for the Residence Halls. Kelly has worked for the Office of Housing and Residential Life for 15 years. She is married and has three children in college and grad school. She loves to watch waterpolo, swimming and hockey. She reads and watches old movies in her free time.
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Larry Mitchell, Maintenance Supervisor, Webster Village Apartments
314-246-2787
Larry Mitchell is the Maintenance Supervisor at the Webster Village Apartments. He manages the overall facilities, landscape and general maintenance of the apartments. Larry supervises a full time Maintenance Assistant and 2 student staff. Larry has been with the WVA since it opened in 1997 and has won numerous Maintenance Man of the Year awards. In his downtime, Larry like to fix old cars, hang out with his family and watch movies.
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Lauren Meyer, Graduate Assistant for Leadership and Learning
laurenmeyer48@webster.edu
Lauren assists with WebsterLEADS, the Omicron Delta Kappa Webster Chapter, and our learning communities. Her primary responsibilities include working with student leaders while also fostering relationships between ResLife and the Webster University community. She attained her undergraduate degree from Webster in May 2010 and will complete a Masters degree in Human Resource Management in 2012. Lauren is from St. Louis, MO but went to high school in Michigan --so don't ask! :)
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Wisnu Sugiarto, Student Coordinator of Building Operations
wisnusugiarto88@webster.edu
Wisnu coordinates West, East, and Maria Hall front desk functions. He supervises the desk managers and desk attendants including creating schedule of operations for each desk. Wisnu is a senior who is pursuing his degrees in International Business and Finance. This is his third year working for Webster University Housing and Residential Life where he served his first two years as a Resident Assistant. He loves traveling and would like to see the outer space one day. Also, he loves potatoes!
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Andrea Sisney, Student Coordinator of Special Projects
andrea.sisney@yahoo.com
Andrea helps RAs and the Housing Department by working to plan and facilitate such events as RA Training, Room Sign-Up and RA Hiring Process. She also executes several resident programs, such as September and Spring Spectacular. Andrea, a senior Journalism major from St. Joseph, MO, is also Editor-in-Chief of Webster's student newspaper The Journal.
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Heather Beals, Customer Service Associate Student Supervisor
heatherbeals2@gmail.com
Heather is a senior majoring in Early Childhood Education. She has been working for the Office of Housing and Residential Life since she was a freshman, holding the roles of Desk Attendant, Customer Service Associate, Desk Manager, and now the Customer Service Associate Senior Supervisor! She loves working for ResLife because the people are great to be around, and she never misses out on an opportunity to develop her personal skills in preparation for her future. As the "CSA_SS," Heather will strive to make sure all residents and guests get the friendliest customer service imaginable while building community among the entire ResLife staff.
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Kenny Bollwerk, Desk Manager for West Hall
kbollwerk54@webster.edu
Kenny is a senior majoring in middle school education. He has been with ResLife for three years, holding the roles of Resident Assistant and Desk Attendant prior to his role as Desk Manager. In his spare time, he runs a sandlot baseball league in south St. Louis. He also enjoys traveling and frequently visits Greece where his grandparents currently live.
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Kasia Kornacki, Desk Manager for East Hall
ckornacki72@webster.edu
Kasia is the Desk Manager for East Hall. She supervises desk attendants and front desk functions. This is her second year working for Webster University Housing and Residential Life. Kasia is a junior majoring in Biology with a minor in Anthropology. She loves to go traveling, camping, canoeing, and helping others. She also aspires to join the Peace Corps.
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Cassi McDonald, Desk Manager for Maria Hall
cmcdonald41@webster.edu
Cassi is a junior at Webster University pursuing a major in Public Relations and a minor in Advertising. Her hometown is St. Louis, Missouri, and her favorite place to go to is the City Museum! This is her second year working for Housing and Residential Life. She first started out as a Desk Attendant, and she is excited to move up the ranks as a Desk Manager.
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