Housing FAQs | Webster University

Current Student Housing FAQs

Accessibility: Do you have accessible rooms/apartments?

Amenities: What amenities are provided in the Webster Village Apartments?

Amenities: What amenities are provided in East, West, and Maria Halls?

Appliances: What appliances can I use in my room? What appliances are not allowed?

Banks: What banks are near campus?

Bed: What size sheets do I need to get for my bed?

Cable: Do the rooms come with cable television?

Cleaning: Who cleans my room?

Co-Ed Housing: Is co-ed housing allowed in the halls or apartments?

Computer: What kind of computer should I bring?

Computer Labs: Are there computer labs in the residence halls?

Decorations: What should I use to put posters/pictures/etc. up on the walls?

Dimensions: What are the dimensions of my space?

Dining Options: What dining options are available?

Early Move-In: Can I move in earlier than the scheduled move-in date?

E-mail: How do I get access to my Webster e-mail account through Connections?

Furniture: Do the rooms come with furniture? Can I bring my own furniture?

Hall Closing: Do the halls/apartments close for Fall Break, Thanksgiving, Winter Break, or Spring Break? Am I required to leave the halls/apartments at those times?

Internet: Do the rooms come with Internet?

Loft Kit: What is a loft kit? How do I rent one?

Mail: Where do I receive mail? What's my mailing address?

Meal Plans: What meal plans are available to me and how much does each plan cost?

Move-Out: What if I want to move out before the end of my housing agreement?

Parking: How do I get a parking permit?

Phone: Do the rooms come with a phone / phone line?

Pets: Are pets allowed?

Production Waiver: I need to film for a school project. How do I do this?

RA: What is an RA?

Rates: What are the housing rates?

Refrigerator: Do I need to bring or rent a refrigerator?

Required to Live On-Campus: Who is required to live on campus?

Reservations: How do I reserve a public space for an event or meeting?

RHA: What is RHA?

Room Assignments: When are room assignments mailed out?

Room Assignments: Can first year and upperclass students room together?

Room Assignments: How are room assignments made?

Roommates: How are roommates assigned?

Roommates / Room Changes: How do I change roommates or rooms?

Smoking: Can you smoke in the residence halls or apartments?

Starter Kit: Do you have starter kits available (linens, pillow, basic toiletries)?

Storage: Can I store any of my items outside of my room?

Television: Do I need to bring a television?

Transportation: What public transportation is available to me?

Utilities: Do I pay for utilities?

Vehicle/Parking: Can I bring my own vehicle to campus? Where do I park? How much is a parking permit?

Visitors: Can I have visitors?

Washers and Dryers: Are there washers and dryers available in each building?

Accessibility: Do you have ADA accessible rooms/apartments?
Yes. Please inform Housing and Residential Life staff if there are any ability related needs that require accommodations. In the personal data section of the application, there is a question related to these needs. For additional questions, please contact us directly at housing@webster.edu. You can also contact the university Americans with Disabilities Act (ADA) Coordinator directly at disability@webster.edu.

Amenities: What amenities are provided in the Webster Village Apartments?

  • Washers and Dryers are located in the Clubhouse. There is no cost for residents to do laundry.
  • Utilities (Water, Sewer, Electricity, Gas) are all provided within your semester housing costs.
  • Cable, High-Speed Internet Connection, and WiFi are all provided at no cost.
  • Each apartment is fully furnished.

Amenities: What amenities are provided in East, West, and Maria Halls?

  • The pool table in West and East Halls are open for everyone and anyone (as long as it's not quiet hours)—pool sticks and balls are available from the front desk.
  • Toilet paper, board games, and some cleaning supplies are available at the front desk
  • Study lounges on are on each floor
  • Each floor also has a lounge
  • Kitchenettes on each floor are equipped with a microwave and refrigerator
  • Washers and dryers are located on the ground floors of East, West, and Maria Halls - free to use
  • Utilities (Water, Sewer, Electricity, Gas) are all provided
  • High-Speed Internet Connection, and WiFi are all provided at no cost
  • Each resident is provided with the following furniture: bed, desk, dresser, desk chair, wardrobe/closet

Appliances: What appliances can I use in my room? What appliances are not allowed?
Any appliance that could potentially start a fire including but not limited to hot plates, toaster ovens, BBQ grills, George Foreman type grills, coffee makers (unless they have an automatic shut off system), or any device with open heater coils or flames are not permitted within the residence halls. Microwaves are not permitted in residence hall rooms but are provided in the kitchenettes on each floor. In the apartments, microwave ovens, toasters, and provided appliances are permitted. BBQ Grills are not permitted in the WVA. Other appliances may also be deemed impermissible by ResLife staff. If you have a question as to whether or not an appliance is acceptable, please ask your RA.

Banks: What banks are near campus?
Commerce Bank: 8050 Big Bend Blvd. / 314-726-2255
U.S. Bank: 110 W. Lockwood Ave. / 314-961-0479
Bank of America: 55 W. Moody Ave. / 314-284-2100
First Bank: 220 W. Lockwood Ave. / 314-301-4500
National City Bank: 135 W. Lockwood Ave. / 314-961-4050
Regions Bank: 7205 Watson Rd. / 314-481-4480

Bed: What size sheets do I need to get for my bed?
Extra long twin sheets.

Cable: Do the rooms come with cable television?
West, East, and Maria Halls do not come equipped with cable television, as feedback from residents has consistently been that students prefer to stream through the university's dedicated streaming WiFi. Cable is provided to WVA, Big Bend, and Glen Park residents via Charter Communications.

Cleaning: Who cleans my room?
There is no cleaning service provided by Housing and Residential Life. Residents are responsible for cleaning their own rooms. When a resident moves out, a staff member will inspect the room for damages and cleaning charges.

Co-Ed Housing: Is co-ed housing allowed in the halls or apartments?
Individuals are allowed to live together, regardless of gender, in some housing areas if it has been approved by the professional staff. The Housing & Residential Life Office also offers gender inclusive housing for students. If you have questions related to gender inclusive housing, please reach out to the Housing & Residential Life Office at housing@webster.edu

Computer: What kind of computer should I bring?
Webster University's IT department can provide suggestions.  You can contact them at https://www.webster.edu/technology/service-desk/

Computer Labs: Are there computer labs in the residence halls?
There are no computer labs in the residence halls or in the clubhouse. The Emerson Library, East Academic Building, and Sverdrup building are both equipped with computer labs for student use.

Decorations: What should I use to put posters/pictures/etc. up on the walls?
Please note that we do allow items to be hung on the walls, but students will be charged for excessive wall/paint damages.
WVA, Glen Park, and Big Bend: Please use small nails or thumbtacks, no more than 10 holes per wall.
EAST AND WEST HALL: Please use small nails or thumbtacks, no more than 10 holes per wall.
MARIA HALL: Please use painter's tape.

Dimensions: What are the dimensions of my space?
Please visit the Housing Options page for more information on dimensions: http://www.webster.edu/housing/options/

Dining Options: What dining options are available?
Check out the Dining Options page for more information on dining!

Early Move-In: Can I move in earlier than the scheduled move-in date?
In extenuating circumstances, a student can request an early move-in. Students will receive information on early move-in requests in their housing assignment emails OR for the spring semester, the information will be contained in the winter break closing email.

Requests will be evaluated, and if approved, notification about the early arrival policy will be sent to the student. There is an early arrival fee of $25 a day.

E-mail: How do I get access to my Webster e-mail account through Connections?
Please visit the IT department's website for more information on your Webster University email account: https://www.webster.edu/technology/service-desk/

It is important to know that Housing and Residential Life will communicate with you primarily through your Webster email account. You are required to check this email address on a regular basis.

Furniture: Do the rooms come with furniture? Can I bring my own furniture?
Each apartment is fully furnished with furniture. Students should anticipate providing their own appliances, dishes, pots/pans, etc. Make sure to check the What to Bring List for your area for more information!

Each resident in the West, East, and Maria Halls is provided with the following furniture: bed, desk, dresser, desk chair, and wardrobe/closet. The existing furniture cannot be removed from your room, but you can bring some small pieces of your own furniture (i.e. small bookshelves, storage containers, chairs, etc.).

Hall Closing: Do the halls/apartments close for Fall Break, Thanksgiving, Winter Break, Spring Break, or Summer? Am I required to leave the halls/apartments at those times?

Fall Break: Neither the residence halls nor the apartments close at this time.

Thanksgiving: Neither the residence halls nor the apartments close at this time.

Winter Break: West, East, and Maria Halls close for Winter Break. Residents are required to leave by 5pm on the Friday of Finals Week. Residents do not have to remove their possessions from their room (unless they are moving out and not returning in the spring), but they will need to leave the halls and will be unable to return until 9am on the Saturday before the spring semester begins. If you have an extreme extenuating circumstance that would constitute your need to stay on campus during Winter Break, then you can submit an application for winter break housing. These applications are requests only, and you will be contacted with notification of approval or not. If you are approved, there will be a winter break housing fee applied to your student account. Applications for winter break housing will be available from the Housing Office.

The Apartment areas do not close for Winter Break. Residents can come and go as they please.

Spring Break: Neither the residence halls nor the apartments close at this time.

Summer: The residence halls close for the summer by 5pm on the Friday of Finals Week in the Spring. Throughout the summer, residence halls are only open for camps and conference groups. Students are not allowed to live in the residence halls in the summer.

The apartments are open during the summer. Students should contact Housing and Residential Life by mid-April if they would like to sign a summer housing contract to live in the apartments.

Internet: Do the rooms come with Internet?
Wireless internet access is provided to residents at the Webster Groves campus, including the Webster Village Apartments, East & West Hall, and Maria Hall. Some locations still have wired data ports available, which residents may continue to use. You will need an Ethernet cable (RJ45) to connect your device. However, these ports should be used to connect end devices only, such as desktops and laptops. Unmanaged wireless routers are prohibited.

Glen Park/Big Bend are provided with a modem via Charter Communications. Students will receive instructions on how to acquire the modem through the move-in process. Students should anticipate bringing their own router for these two housing areas.

Loft Kit: What is a loft kit? How do I rent one?
Loft Kit information is available on this website: http://www.webster.edu/housing/moving/loft.html

Mail: Where do I receive mail? What's my mailing address?
Check out the Mail & Packages section for this information!

Move-Out: What if I want to move out before the end of my housing agreement?
You must submit a Request for Termination Application online. You can find more information about mid-contract terminations here. Once you have submitted this form, Housing and Residential Life will be in contact with you to let you know whether or not the request is approved. If you are approved to terminate your contract, move-out information will be sent to your Webster email address.

How do I get a parking permit?
Parking permits can be obtained from the Public Safety office located next to the parking garage. You can find more information here regarding the different parking permits and costs.

Phone: Do the rooms come with a phone / phone line?
All the rooms are equipped with a local phone line. Webster University residence halls and student apartments are equipped with VoIP (Voice Over IP) technology. This means that all telephone traffic is routed through the network infrastructure. However, you will still use a traditional phone to make and receive telephones. You will also have a direct dial telephone number, not an extension. There is one phone number for the entire room, not one phone number per person. Phones are NOT provided. You must bring your own phone, preferably with an answering machine.

Pets: Are pets allowed?
The only allowable pets are those that cannot survive outside of water. This basically means you can have fish.

Production Waiver: I need to film for a school project. What do I need to do to do this?
In order to film in any of the housing areas, you must complete and submit a production waiver to the Housing & Residential Life office with more than 1 week notice prior to the date you want to film. A confirmation or denial email will be sent to your Webster email. You can pick up a Production Waiver from the Housing & Residential Life Office located in West Hall. 

RA: What is an RA?
The Resident Assistant (RA) is responsible for the development and enhancement of the community in the residence halls or Webster Village Apartments. The RA supplements and complements the process of formal education by enhancing the quality of life in the residential community. RAs are expected to be known, visible and an active resident within their area of responsibility and the entire hall/complex as well. Expectations include maintaining communication between residents and professional staff, implementation of the on-campus policies, procedures and regulations, as well as those of the University, and participation in the day to day operations of the facility as assigned by professional staff. The RA provides leadership for all residents and assists in planning of educational and social activities that make the group living experience support student learning & persistence.

Rates: What are the housing rates?
Rate information can be found on the Rates page: http://www.webster.edu/housing/apply-for-housing/rates.html

Refrigerator: Do I need to bring or rent a refrigerator?
Refrigerators are allowed in residence hall rooms on a one per room basis. Their size cannot exceed 5 cubic feet. Units may not be placed in closets. The residence hall kitchenettes have full-size community refrigerators. The Apartment areas are equipped with refrigerators.

Required to Live On-Campus: Who is required to live on campus?
All freshmen enrolled at the St. Louis main campus are required to live on campus for their first two years at Webster University. Exceptions to this requirement are granted for freshmen living with their parents within a 35-mile radius of the main campus in Webster Groves. Undergraduate International transfer students are also required to live on campus for their first year enrolled in classes at the main campus. Additionally, all study abroad students (undergraduate and graduate) who study abroad at any of the St. Louis Metro campuses are required to reside in on-campus housing for the duration of their study abroad experience. All site transfer students are required to reside on-campus for their first year enrolled at the Webster Groves campus.

Reservations: How do I reserve a public space for an event or meeting?
Please visit this website http://www.webster.edu/housing/about/reservations.html for instructions on requesting a reservation in the West Hall Multipurpose Room or West Hall Classroom.

RHA: What is RHA?
RHA is the Residential Housing Association. This student organization offers excellent leadership opportunities for all resident students, providing a wide range of residential programming, advising Residential Life on policy, and working to improve the living environment at Webster University. As a member of the National Association of College and University Residence Halls (NACURH), Inc., RHA leaders network with other colleges and universities across the nation to find ways to improve on campus living at Webster. RHA is made up of a six-member Executive Board: President, Vice-President, Secretary, Treasurer, National Communications Coordinator and the Webster Communications Coordinator. Each residence hall wing/floor and apartment building has representation within the general assembly of RHA. These reps comprise the voting members of RHA, but meetings are open to all residents. Among other responsibilities, representatives serve as liaisons for their respective floor or building. RHA takes delegations of students to two leadership development conferences each year. For more information on RHA, please visit their website.

Room Assignments: When are room assignments mailed out?
For the upcoming fall semester, room and roommate assignments are emailed to your Webster University email address in mid-June (First year students) or early-July (upper class). If you are moving in mid-year, you will receive an email to your Webster University email address with your housing assignment one or more weeks prior to your move-in date.

Room Assignments: Can first year and upperclass students room together?
No, unless extenuating circumstances exist that necessitate this move.

Room Assignments: How are room assignments made?
We accept applications on a first come first served basis. We strive to give people their first choice in housing while also considering their best roommate matches.

Roommates: How are roommates assigned?
For students new to campus housing, we request that you complete the Personal Data section as part of your application. This section asks questions about whether you are a day or night person, how you like to study, music preferences, hobbies, etc. We use this to match you up as best we can. If you want to request a specific person to be your roommate, you need his/her student ID number when completing the application. In addition, the person you name must also write your ID number on their Personal Data section. If the request is not mutual, we will not be able to fulfill it.

Roommates / Room Changes: How do I change roommates or rooms?
We typically will not consider room/roommate change requests for at least the first two weeks of the semester. Requests are reviewed on a case-by-case basis. If a request is approved, room changes typically will not take place until the end of the term during break periods (Fall Break, Winter Break, Spring Break), unless emergency situations dictate otherwise.

The only exception to this is the Room Swap process.

If you are experiencing problems with roommates or suitemates, please take time to speak with those individuals to reach a compromise. All residents should complete a Roommate / Suitemate Agreement Form to assist with these conversations. If you are unable to resolve the issue, please speak with your RA and arrange a mediation if needed. If your issue remains unsolved, you should arrange a meeting with your Community Director.

There is a $75 administrative fee attached to a room change process.

Smoking: Can you smoke in the residence halls or apartments?
There is no smoking allowed in any of the residence halls or apartments. Webster University is a tobacco and smoke free campus, so smoking is not permitted on university property. 

Starter Kit: Do you have starter kits available (linens, pillow, basic toiletries)?
Yes. If you need a starter kit, you need to notify Housing and Residential Life at 314-246-4663 or housing@webster.edu at least 1-2 weeks before your move-in date. The kits include linens, blanket, and a pillow. The cost of the kit is $35, if it is returned damaged or stained.

Storage: Can I store any of my items outside of my room?
Webster University Storage Plan General Information:

Hazzard Moving & Storage will pick up your belongings from your room, store them for the summer, and then bring them back to your room when you return. Unless you are an athlete or an R.A., the items will be placed in your room before you get back on campus.

Procedures for the Summer Storage Program

Registration

  • Go to the website http://www.hazzardmoving.com/webster-university-summer-storage/
  • Read the "Webster Storage Procedures."
  • Fill out the Information required on the page. This is general contact information.
  • Choose if you are paying by credit card or will be billed later.
  • Hazzard Storage will contact you to arrange payment for storage.

Packing Your Stuff

  • At the end of the year, pack the items you want stored in boxes.
  • Get labels from the Housing and Residential Life office.
  • Register all items you want stored on the following website: http://www.hazzardmoving.com/webster-u-storage-inventory-form/
  • Put labels on the items you want stored. Make sure that you have labeled all items.
  • Place all boxed items and other items (futon, fridge, etc) that you want stored in the center of your room.
  • Lock your door and leave the room. Your stuff will be taken care of.

Getting Your Stuff Returned

Returning to Campus

  • Sign up for your room during Room Selection.
  • Your items will be delivered to your room a couple days before move in.

Moving Off Campus

  • Your items will be delivered to Webster University.
  • You will be notified on the day and times you can pick up your items.
  • You can also contact Hazzard and arrange for them to deliver your items to your new address (you may have to pay an additional charge).

Television: Do I need to bring a television?
In West, East, and Maria Halls, cable television is not provided. Students may stream via a streaming service subscription and the university's dedicated streaming WiFi. WVA residents who wish to watch cable television on a television set must pick-up a cable box from the Housing Office. Glen Park/Big Bend residents must pick-up a cable box from Charter Communications - instructions for this are provided during check-in.

Transportation: What public transportation is available to me?
The St. Louis Metro System operates in Webster Groves. Visit the Metro St. Louis website for more information.

Utilities: Do I pay for utilities?
The costs for utilities are included in your semester housing costs. You do not pay any separate bills for electricity, water, sewer, or gas.

Vehicle/Parking: Can I bring my own vehicle to campus? Where do I park? How much is a parking permit?
Yes, all residents can bring their own vehicle to campus. Residents of West, East, and Maria Halls will park in Garden Park Plaza Garage, Webster University's main parking facility. Residents of the Webster Village Apartments will park in the WVA Parking Lot and the Garden Park Plaza Garage. WVA residents have their parking permits included in their housing costs. Parking information is available here: http://www.webster.edu/public-safety/parking.html.

North/Glen Park/Big Bend residents are able to park at their apartment complexes. If they would like to drive to campus, they will need to purchase a commuter pass from Public Safety which will enable residents to park in the Garden Park Plaza Garage.

Visitors: Can I have visitors?
Having guests visit you in the residence halls and apartments is a privilege with responsibilities. Guests must have a valid ID at all times and must produce a photo ID at the request of any university official, including RAs. If one cannot be produced, the guest must leave immediately. Refusal to do so may result in charges of trespassing.
Guests are welcome in residence halls and apartments under the following stipulations:

  1. All guests must comply with the policies of the University and Residential Life. Residents are responsible for all actions and safety of their guests.
  2. Residents must escort their guests at all times while in the residence halls.
  3. Any guest may be asked to leave the premises at the discretion of Residential Life Staff.
  4. All guests must be at least 17 years of age. Residents having guests under age 17 need to receive written permission from their Community Director. Requests must be made in writing 48 hours prior to the guest's arrival.

A guest is considered an overnight guest if he/she stays past 1:00 am. Overnight guests may stay in the residence halls and apartments, under these guidelines:

  1. Guests may stay overnight only with the roommate's permission.
  2. Guests may stay no more than three nights in a row, not to exceed 14 nights in any given semester.
  3. Guests may not have keys to the room in which they are staying.
  4. Guest privileges of any resident may be restricted through the Student Conduct Process.

Washers and Dryers: Are there washers and dryers available in each building?
WVA: Washers and Dryers are located in the Clubhouse - free to use for current residents of the WVA apartments only.

Residence Halls: Washers and dryers are located on the ground floors - free to use for current residents of the halls only.

North Hall: Laundry is available on the first floor - free to use for current residents of North Hall.

Glen Park: Laundry is available in the laundry room, on the base floor by the center stairwell. Laundry is payable via quarters, $1.50 each.

Big Bend: Laundry is available in the laundry room, on the base floor by the center stairwell. Laundry is payable via quarters, $1.50 each.