Mail and Packages | Webster University

Mail and Packages

Your Guide to Mail and Packages at Webster University 

Resident mailboxes are operated according to guidelines provided by the U.S. Postal Service. For those students who live in residence halls, addressed mail and small packages sent through the Postal Service are placed in residents mailboxes. Large packages delivered to the Main Housing Office will be logged into a tracking system. Once the package has been logged by our office, the student will receive notification via email or SMS text messages.

For students residing in WVA, Glen Park, Big Bend, or North Hall, addressed mail will be placed in your mailbox by the Postal Service. All packages should be delivered to the Housing Office and will be logged into our tracking system. Once the package has been logged by our office, the student will receive notification via email or SMS text messages.

Please note that when tracking a package that has an online status that indicates that is package has been delivered does not necessarily mean that it has been received, processed, or sorted. As mail arrives to our office, we will try to process it as quickly as possible.

Packages will be held for 10 days before being returned. A second notification will be emailed to the student if the package has not been picked up within 48 hours. 

The Housing & Residential Life staff cannot be responsible for breakage of fragile objects, delays in delivery by USPS, illegal or unlawful contents or freshness of perishable materials. Any package that requires postage due will be sent back. 

 

Deliveries

Mail is delivered Monday-Saturday (except Holidays) while classes are in session, during normal business hours. We only accept mail and packages address to current residents. 

When you move out of housing, we will forward your mail to your permanent address on your connections account. To have a package delivered to campus, please make sure that you send it Housing & Residential Life Office. An example of how the package should be addressed is shown below:

Student Name
(Building Name), (Room/Apartment Number)
240 Edgar Road
St. Louis, MO 63119

For letter mail, please use the following addresses to ensure that mail comes directly to your mailbox:

East/West/Maria Halls:
Student Name
(Building Name), (Room/Apartment Number)
240 Edgar Road
St. Louis, MO 63119

Webster Village Apartments:
Student Name
(Building Name), (Room/Apartment Number)
(Building Address, see below)
St. Louis, MO 63119

WVA Building 1: 150 Edgar Road
WVA Building 2: 158 Edgar Road
WVA Building 3: 200 Edgar Road
WVA Building 4:212 Edgar Road
WVA Building 5: 227 Hazel Ave
WVA Building 6: 163 Hazel Ave

Glen Park Apartments:
Student Name
129 E. Lockwoord Ave, (Apartment Number/Letter)
St. Louis, MO 63119

Big Bend Apartments:
Student Name
(Building Address), (Apartment Number/Letter)
St. Louis, MO 63119

7857 Big Bend 
7861 Big Bend
7865 Big Bend

North Hall:
Student Name
61 North Bompart Ave, (Apartment Number)
St. Louis, MO 63119

Preferred Name Process

Creating and embracing an inclusive environment is important to the mission of Webster University. We recognize that some students use a name other than their legal name to identify themselves. As such, the Housing & Residential Life Office has established a section on the Housing Contract for students to identify their preferred name. When processing letter mail and packages, the housing staff members will look for both the legal first name and preferred name registered with the University. It mail comes to a name other than one of these (such as a nickname or addressed to a parents name), the letter or package will likely be  returned to the sender. 

We do not accept...

  • Postage letters due or COD packages

  • Food Items (take-out or deliveries)
  • Personal items to be "held" for a resident: coats, bags, keys, luggage, etc. 
  • Personal deliveries or packages
  • Letters of fliers that do not come through the U.S. Postal Service
  • Political materials
  • Commercial advertisements
  • Items received for commercial use purposes that are contrary to residence hall policy