Housing and Residential Life Employment Opportunities

We are no longer accepting applications for Summer 2009.  The deadline was Monday, March 23.

AVAILABLE POSITIONS
We are now accepting applications for Fall 2009 for the positions listed below.  Work-study is preferred. Click on the job title to view the description.

• Customer Service Associate
• Maintenance Assistant
• Desk Attendant

APPLICATION

• Student Employee Application for Fall 2009 - for Customer Service Associate, Maintenance Assistant, and Desk Attendant positions

DEADLINE
The application deadline for all Fall 2009 positions has been extended to Friday, June 19, 2009.  Please turn them in by 5:00pm to the ResLife Office.  If you cannot drop the application off, you can fax it to 314-246-2788 or email it to mccombka@webster.edu.  You can also mail applications to: Housing and Residential Life, c/o Katie McComb, 240 Edgar Road, St. Louis, MO 63119.

JOB DESCRIPTIONS

Customer Service Associate
Job Responsibilities: Assist with the overall day-to-day administration and customer service functions of the Department of Housing and Residential Life.  Tasks include:

• Filing, faxing, copying
• Logging incoming packages
• Processing and tracking maintenance work orders
• Professionally answering telephones and questions from residents, prospective students, and parents
• Staffing the office in the absence of professional staff.
• Attend mandatory training and monthly meetings.
• STRICT adherence to confidentiality in all matters concerning the Department of Housing and Residential Life is absolutely required.
• Work to support the goals and mission of the department concerning superior customer service, marketing, and health/safety/academic education.

Qualifications:   We are looking for individuals to join the Department of Housing and Residential Life team.  Qualified applicants should display the following skills and attributes:

• Employees are required to maintain a 2.5 GPA.
• Proven superior customer service abilities, strong interpersonal and communication skills are required.
• Ability to initiate various tasks; willingness to accept responsibility; interact well with on-campus residents and staff.
• Display an enthusiastic and positive attitude about the on-campus residence halls and campus.
• Must be reliable, flexible, and punctual.
• Must have a professional, neat appearance and a positive demeanor.
• Must be able to move furniture and equipment (with assistance).

Maintenance Assistant
Job Responsibilities: The Student Maintenance Assistant will work under the supervision of the Webster Village Apartments Maintenance Supervisor assisting as directed to maintain a student housing facility.  The facility may include all or some of the following components:  offices, resident rooms, laundry facilities, swimming pool, study lounges, parking areas, community room/clubhouse. Tasks include but are not limited to:

• Physical work: painting, cleaning, general turnover of apartments, some furniture moving, outside landscape projects, setting space for conference guests, laundry, etc.
• Administrative work: Submitting and tracking work orders, completing room evaluations.
• Other responsibilities as needed.

Qualifications:   We are looking for individuals to join the Department of Housing and Residential Life team.  Qualified applicants should display the following skills and attributes:

• Employees are required to maintain a 2.5 GPA.
• Ability to initiate various tasks; willingness to accept responsibility; interact well with on-campus residents and staff.
• Display an enthusiastic and positive attitude about the on-campus residence halls and campus.
• Must be reliable, flexible, and punctual.
• Must have a professional appearance and a positive demeanor.
• Must be able to move furniture and equipment (with assistance).
• Attend a mandatory training in August or January, this will constitute returning before classes begin. Dates will be announced once hired.

Desk Attendant
Job Responsibilities: The main responsibility of the Residential Hall Desk Attendant (DA) is to be a resource and maintain security in the halls after hours.  To achieve these goals, DA’s will be asked to do the following:

• Check students and guests in at the front desks of each residence hall
• Report work orders
• Provide information about the buildings and school information
• Answer phone
• Check out packages/games/toilet paper and/or other need items
• Call the RA On Duty when necessary
• Act as a resource about University policies and procedures
• STRICT adherence to confidentiality in all matters concerning the Department of Housing and Residential Life is absolutely required
• Work to support the goals and mission of the department concerning superior customer service, marketing, and health/safety/academic education

Qualifications:   We are looking for individuals to join the Department of Housing and Residential Life team.  Qualified applicants should display the following skills and attributes:

• Employees are required to maintain a 2.5 GPA.
• Proven superior customer service abilities, strong interpersonal and communication skills are required.
• Ability to initiate various tasks; willingness to accept responsibility; interact well with on-campus residents and staff.
• Display an enthusiastic and positive attitude about the on-campus residence halls and campus.
• Must be reliable, flexible, and punctual.
• Must have a professional, neat appearance and a positive demeanor.
• Must be able follow and enforce policy.
• Attend a mandatory training in August or January, this will constitute returning before classes begin. Dates will be announced once hired.