"I need to make up a test."

• are regularly scheduled on Monday - Thursday 8:30 a.m. – 1:00 p.m. and Friday 8:30 a.m. – 12:00 noon.  YOU DO NOT NEED AN APPOINTMENT.  Simply call the Webster Office to insure that a copy of your test is on file before you arrive to take your examination. 
  

"I have a book for sale, how do I get it on the for sale list.?"

• write down the title of your text and the corresponding course number, along with your contact information and asking price.  Submit this information to any Webster staff member.  We will add your textbook listing to our current Used Textbooks For Sale roster when time permits.  PLEASE REMEMBER to contact the Webster Office if you have sold your textbook.  We need your cooperation in maintaining current listings.
  

"What time do classes start?"

• unless otherwise specified by your instructor.  PLEASE BE ON TIME.
  

"I need some help writing a paper."

• is always available to assist you with your written assignments.  ONLINE AND INTERACTIVE REAL TIME SESSIONS ARE AVAILABLE. Please use this valuable resource.  You can download information about the Writing Center from the Webster website: http://www.webster.edu/acadaffairs/asp/wc or through writing@webster.edu.  You may also contact the Writing Center at 314-961-2660, extension 8644, for more information.

• Visit Webster University Passport's Writing Recourses Page by Clicking Here.
  

"Program Plan"

• Make sure that your  is up to date and have it on hand when you register for your courses.  If you require an update to your program plan, contact the Webster Office and schedule an appointment with our Academic Advisor, Jennifer Ord.
  

“I have orders to go TDY the last three weeks of class.  Can I still finish my class?”

• Yes, you can as long as you do not miss more then a maximum of four classes per term.  Students who have not completed all of their required coursework will receive in “I” from the instructor – which stands for “Incomplete”.  The “I” is placed on the student’s academic record until such time as all outstanding course work is completed.  Once all outstanding course work has been evaluated by the instructor, he/she submits a Change of Grade form to the Webster office.  The grade submitted then replaces the “I” designation on the student’s academic record.  Students have up to one year to complete all course requirements and to insure that their final grade has been received and processed by the Registrar’s Office at Webster’s Main Campus.   If all outstanding course work has not been completed – and a final grade is not on file in the Registrar’s Office before the one year deadline has expired, the “I” will become a permanent “IZ” on the student transcript – and the student will be required to repeat the course.

“I need to withdraw from my class.  What do I need to do?”

• Students may drop a class during the first two weeks of a term without incurring tuition costs.  After the add/drop period has expired, students may withdraw from a course; however, a percentage of tuition costs will be incurred.  Students withdrawing at week 3 of the term will be held liable for 50% of tuition charges.  Students withdrawing at week 4 will incur 75% percent of tuition charges.  At week 5, a withdrawal will be assessed at 100% of tuition charges.  Students are not allowed to withdraw from any course after week 6 of the term.
  

“My class was cancelled.  Why wasn’t I notified?”

• On occasion, it has been necessary to contact students regarding class cancellations.  Unfortunately, in the process of attempting to contact students, we encounter problems due to obsolete home and work phone listings.  If your contact information has changed, (home/work phone numbers/addresses) please report this information to the Webster office as soon as possible.
  

“I haven’t gotten my grades for last term.  When will they be mailed to me?”

• Webster University no longer mails grade reports to students.  Students must access their grades through the “Registration and Services Online” section of Webster’s Main Webpage located at www.webster.edu.  You must have your student password and ID number to access the “Online Services” selections.  Students may also stop by the Webster office for a copy of their grade(s).
  

“I’ve lost my password.  How do I get another one?”

• All new students receive a password (a case sensitive series of alpha and numerical figures) by mail from Webster’s Registrar’s Office during the 3rd week of their first class session. In addition, a student ID number will be mailed to each student.  SAVE THIS INFORMATION.  It represents your only access to your individual student record on the Webster website.  Should you lose your password, you may reset it by Clicking Here.  Scroll approximately half way down the Online Services web page and follow the instructions regarding “Resetting your Password”.  Your password and ID number will be mailed to you within 5-7 business days.
  

“I am an MBA student.  Can I register for my St. Louis classes at the Scott office?”

• Yes, you can.  You must, however, bring along a copy of your original program planning worksheet which was compiled by your academic advisor.  This program plan provides us with the information required to correctly register you for your MBA classes.
  

“I want to change my major.  What do I need to do?”

• Make an appointment with our academic advisor, Jennifer Ord.  She will complete a revised program plan for your new program curriculum.  Also, you must complete a Request for Change of Program form, to be submitted to Webster’s Main Campus.  These forms are available at the Scott AFB office.
  

“I’ll be TDY during registration.  How can I register for my classes on time?”

• You can opt to register yourself online, or provide a copy of your orders to the Webster office.  Staff members will complete your registration for you.  Also, a family member can register for you at the Webster office.  Remember:  you must stop by the Webster office and sign your registration form immediately upon your return.
  
  IMPORTANT NOTE:  If you are an active duty military member using Tuition Assistance as your payment method and register online, you must provide a copy of your registration form and present it to the Education Services Office so that your Tuition Assistance funding can be processed as soon as possible.  Also, remember to provide copies of your registration AND Tuition Assistance Form to the Webster office.
  
  FAILURE TO COMPLETE TUITION ASSISTANCE PAPERWORK PROCESSING will result in the student being responsible for payment of 100% of his/her tuition.
  

"When do I need a base entry pass?" and "How do I get a base entry pass?"

• Civilian, Non DOD affiliated students and faculty obtain laminated Picture ID Cards issued from the Visitor Control Center in order to obtain entry onto Scott AFB each term of enrollment.

  All Webster Students needing a pass must notify the office at least two weeks prior to the beginning of the term.

  In order to obtain your picture ID, you must complete:

  1. A student/faculty pass information form, for each request

  2. A student/faculty consent for background check form once per year.

  3. You will be required to show, current drivers license, current auto registration, and insurance.

  The Visitor Control Center is located at the Shiloh Gate.  Their hours are 05:00 to 21:00 Monday through Friday and 08:00 to 16:00 on Saturdays.
  
  Passes will only be valid 1 hour before and 1 hour after your scheduled class time.  Passes are only to be used to go directly from the gate and directly to class and return.  A student/faculty pass is only valid for the person to which it was issued.  If you loose your pass you must report the loss to the SF Pass and Registration Division immediately.
  
  Click over to our Directions page for step by step directions to the SF Pass and Registration office.
  

"How do I go about receiving Financial Aid?"

• Click Here to download information on Financial Aid.

• Click Here to download a 2007-2008 Graduate Financial Aid Form.

• Click Here to download a 2008-2009 Graduate Financial Aid Form.

• Apply for federal student aid (FAFSA) here. The Title IV school code for Webster University is 002521.

• Contact the Veterans Association for information about the GI Bill or call 888-442-4551

• Please send the above items marked with this star to the Scott Air Force Base Campus.
  

"I need information on how I can register Online?"

• Click Here to download information about Online Registration Procedures.

• http://www.webster.edu/registration.html
  

Questions about Graduation.

• Click Here to download information on Graduation Policies and Procedures.

• Prepare to graduate from Webster University?  Click here for a check list.

• Click Here to download a Program Evaluation Form.

• To walk in the May formal cap and gown ceremony you must notify the Webster office no later then the last day in February.

• Please send the above items marked with this star to the Scott Air Force Base Campus.
  

"I need a Transcript Request Form."

• Click Here to download a Transcript Request form if you need to get your transcript from Webster University sent to another College, yourself, or an employer.

• Click Here to download a Transcript Request form if you need to get a transcript from another College sent to Webster University's Main Campus (St. Louis)

• Click Here to download a Transcript Request form if you need to get a transcript from another College sent to Webster University's Scott Air Force Base Campus.

• Please send the above items marked with this star to the Scott Air Force Base Campus.
  

"I need a letter written that shows I am in good standing
with Webster University."

• Click Here to download a request form for a Letter of good standing from Webster University.
  

"What do I need to do..."

• To apply to Webster University as a Graduate Student?  Click here for a check list.  

• To start classes as a Gradate Student?  Click here for a check list.

• Prepare to graduate from Webster University?  Click here for a check list.

• The Scott Staff is here to help.  Please contact us at 618-746-4747 or 618-256-3124 if you require assistance.