Contact Us | Webster University

Contact Us

For questions or concerns related to usability, training, general questions, business practices, or other Starfish functionality items, please contact If you need immediate assistance, please call Academic Advising at 314-968-6972 during business hours (Monday-Thursday, 8:30-5:30 p.m. CST, and Friday, 8:30-4:30 p.m. CST).

If you are experiencing a problem logging in and/or setting up your profile, please contact the IT Service Desk at extension 5995 (or 314-968-5995 or 1-866-435-7270).

If you have product enhancement requests, please submit this form (coming soon!).

If you are experiencing data issues, please submit a work order with IT via Cherwell:


Have an idea? Need to request an update?

Submit your request via the Qualtrics enhancement form.