Training for Student Success Portal | Webster University


Student Success Portal, powered by Starfish, training is available by request at any time. Additionally, as scheduled training dates are determined, details will be posted below and announced via Webster Today.

Many video tutorials and resources are also available in the For Students, For Faculty, and For Advisors & Staff tabs. Overview flyers are also accessible in the For Students and For Faculty tabs. And, the FAQs section of the website contains valuable information.

Request Training

To request a training for your department/group, a meeting, or yourself, please email

In your request, please include the following:

  • Group make-up (faculty, staff, or students)
  • Topic(s)
  • Requested date(s) and time(s)
  • Size of group
  • Location (if determined)

Common training topics include (and can be combined):

  • Accessing and searching the Inventory
  • Analytics
  • Attendance feature
  • Attendance Verification Survey
  • Filtering
    - For specific data
    - For specific populations
    - For specific tracking items
    - To see students in your course(s)
    - To see tracking items assigned to you or specific individuals
    - And so much more!
  • Flag management
  • Flags, kudos, and referrals
  • Online appointment scheduling
  • Profile options and configurations
  • Progress Surveys
  • Services
  • Starfish overview
    - For Faculty
    - For Students
    - For Advisors and Staff
  • Student file review and centralized notes

Upcoming Training Dates

Tuesday, January 29, 2019, 3pm
Sverdrup 119, Active Learning Lab

  - What communications options provide the best return of student responses?
  - Have you ever wanted to see if a student actually opened a communication you sent?
  - Looking for new ways to engage with your students and/or nudge them to make changes in their behaviors?

The Student Success Portal, powered by Starfish, can help! Join Erica Ellard, Starfish co-project lead and Director of the Academic Resource Center, to learn how to leverage this technology tool to help you enhance your relationships with students and motivate them to persevere and succeed in your courses.

Join the conversation!

You can join Webster’s Starfish list serv ( to learn more about what is going on, share your feedback, ask and answer questions, etc. Add yourself to the list serv or email to request to be added.