Training for Student Success Portal | Webster University


Student Success Portal, powered by Starfish, training is available by request at any time. Additionally, as scheduled training dates are determined, details will be posted below and announced via Webster Today.

Many video tutorials and resources are also available in the For Students, For Faculty, and For Advisors & Staff tabs. Overview flyers are also accessible in the For Students and For Faculty tabs. And, the FAQs section of the website contains valuable information.

Upcoming Training Sessions

Request Training

To request a training for your department/group, a meeting, or yourself, please email

In your request, please include the following:

  • Group make-up (faculty, staff, or students)
  • Topic(s)
  • Requested date(s) and time(s)
  • Size of group
  • Location (if determined)

Common training topics include (and can be combined):

  • Accessing and searching the Inventory
  • Analytics
  • Attendance feature
  • Attendance Verification Survey
  • Filtering
    - For specific data
    - For specific populations
    - For specific tracking items
    - To see students in your course(s)
    - To see tracking items assigned to you or specific individuals
    - And so much more!
  • Flag management
  • Flags, kudos, and referrals
  • Online appointment scheduling
  • Profile options and configurations
  • Progress Surveys
  • Services
  • Starfish overview
    - For Faculty
    - For Students
    - For Advisors and Staff
  • Student file review and centralized notes

Join the conversation!

You can join Webster’s Starfish list serv ( to learn more about what is going on, share your feedback, ask and answer questions, etc. Add yourself to the list serv or email to request to be added.

Have an idea? Need to request an update?

Submit your request via the Qualtrics enhancement form.