Report a Cybersecurity Incident | Webster University

incidentReport a Cybersecurity Incident


 

An Information Security Incident is a violation or imminent threat of violation of computer security policies, acceptable use policies, or standard computer security practices. Please report any potential information security problems immediately, as timely reporting allows the UA Information Security team to determine if further investigation is necessary, and limits any further damage or loss of data.

Important triage guidelines if you need to report a Cyber Security incident, please refer to the information below to determine your best contact based on your affiliation.

Regardless of your affiliation, it is very important that you:

  • Do NOT wipe the device or otherwise attempt to remediate the issue
  • Leave the device powered on (preserving evidence)
  • Disconnect the device from the network, both wired and wireless
  • Report the security incident

Students

If you are a Webster University student, please contact the User Support Services at support@webster.edu

Faculty & Staff

If you are a Webster University faculty or staff member, please contact the information Security Office at ISO@webster.edu.

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