Project Management Office | Webster University

Project Management Office


Welcome to the Webster University Information Technology Project Management Office (PMO), established in the fall of 2011. The PMO is responsible for planning, directing, and ensuring the successful management of designated projects across the University. We have implemented and continue to mature a light weight project/portfolio management framework and processes based on industry recognized best practices that is practical, repeatable, efficient, effective and flexible, to enable adoption of consistent project/portfolio management throughout the University to enable delivery of incremental business value.

What We Do

We create repeatable processes and framework to enable the delivery of work aligned with Webster University's mission, vision and goals.

PMO Lifecycle

Click image to enlarge.

Enable Delivery of IT Services

  • For IT driven projects, enable a systematic approach to empower the University to become good at project portfolio management
  • Plan, direct, and ensure the successful management of designated projects

Advise and Report

Leadership/stakeholders project/portfolio status and resource planning for delivering identified initiatives

Project Prioritization

Provide and manage a framework for University Leadership to prioritize projects


  • Maintain excellent open and collaborative communication with upper management/stakeholders within and across organizations
  • Encourage cross-organizational consensus


"Project Management at Webster University provides a useful framework for breaking down complex tasks into a much more manageable approach. Projects at a university require input from many different stakeholders. Project Management provides a framework that allows teams to handle these complexities in the most efficient and effective manner."
       – Barrett Studdard, Financial Analyst | Accounting Services


"Good ideas and solutions to problems don't implement themselves. They require a comprehensive plan specifying what to do, who will do it, and when they’ll do it. Once efforts are underway, it’s critical to evaluate how people are doing, make needed adjustments, and celebrate accomplishments. The use of basic project management principles in the problem solving implementation process will positively impact outcomes that provide successful resolutions."
       – Laura A. Wainz, Manager of Licensure & Information Resources | Office of Academic Affairs


"Effective project management helps organizations carry out large-scale projects on time, on budget and with minimal disruption to the rest of the business. While a business is a continuous and ongoing operation, a project is a temporary venture aimed at producing a unique product, service or process. In many cases, this uniqueness means there aren't any blueprints or steps in place to develop the desired end result. Project managers are empowered to integrate resources across a company's departments and utilize communication, planning and budgeting skills to bring projects to completion."
       – Ryan Elliott, Director of Advancement Services | Development Office


"Putting closure to a project, when well done, is like creating the space for mapping out the next adventurous trip.  No two experiences or projects are exactly the same, even when the same people are participating in the journey. Managing a project is an entirely different world of work, to me, than managing a business operation.  There is a defined period of time when one project ends and the next one begins.  Managing a business (and its operations) is the same as managing a longer-term commitment to a professional, business system."
       – Kathy Marlock, Ph.D., Associate Dean | School of Education