Information Technology News

Recent Communications

King Email Server Issues

On Tuesday, July 29th at 12:30 p.m., the king e-mail server temporarily stopped delivering mail to its hosted accounts. The issue has been resolved, and users are once again able to send and receive e-mail, although certain users might find some messages need to be restored. Individuals with e-mail accounts hosted on the king server will receive a targeted communication with more information.

Webster University Website Performance Issues

Beginning on Wednesday, July 23rd, Webster University's official website experienced degraded performance, resulting in delayed response times and page loading. Content editors were instructed not to make changes in OmniUpdate until the issue was resolved. After performing some emergency maintenance, IT corrected the site performance issue, and on Friday, July 26th, cleared all web content editors to resume updates.

 


 

Tips for Keeping Your Email Account Safe

  • Never send your password via email.
  • Never respond to a message that looks suspicious or that you are not positive comes from Webster University, even if it's just to ask if it is legitimate. If you want to know if a message is legitimate, do not respond to the message, forward it to: support@webster.edu
  • Read the email carefully. Many phishing attempts are poorly written, containing poor grammar and spelling mistakes.
  • Check this website for known phishing scams. If your email looks similar, DO NOT respond.
  • Do not click on a link or open an attachment in an email from an unknown source!  Your account can be hijacked or you can get a virus on your computer by clicking on a link or opening an attachment in an email.  If you are even slightly suspicious of the email, DO NOT click on any links or open any attachments.
  • Be skeptical.  Don't be fooled by personalized messages, web pages or images in an email. They are all easily faked.
  • Know what messages Webster Information Technology has sent out.  Bookmark this page; Information Technology posts all current communications to the Webster community here.  If you are unsure of a message you receive, check this page. If it is not listed, it is probably not legitimate. Forward suspicious emails to: support@webster.edu