Webster University Webmail

Logging In

  1. Go to https://webmail.webster.edu
  2. Enter your Connections username and password.
  3. Choose your email server name.

Webmail Login

Frequently Asked Questions 

I don't see any attachment icons in my inbox.

There is no attachment icon in the inbox view. While the attachment is there when you open the message the “paper clip” icon does not appear in the message list. A good way to tell if a message has an attachment is to look at the message size, which is listed on the right side of the screen in list view. Larger messages likely have attachments.

Where is the resume button on a message draft?

There is no “resume” button for drafts. You can still save the message in your drafts folder and come back at any time and complete it, but the “resume” button is not available.

Is Webmail compatible with my browser?

The Safari browser is not compatible with HTML message composition. The button for HTML composition will not appear if using Safari.  Webmail has been tested with both Firefox and Internet Explorer and no major bugs have been found.

I created a new email folder, but it didn't show up in the folder list.

When creating new email folders it takes up to five (5) minutes for the folder to appear in the folder list. This is the frequency at which webmail refreshes its connection to the server and will publish the new folder. 

I checked boxes to move/delete messages, but the screen refreshed and now they are no longer checked.

The email list refreshes every thirty (30) seconds. If you are checking boxes to move or delete messages and have not performed the move/delete action when the refresh occurs the boxes will be unchecked. You must re-check the boxes to move or delete messages.

Why do I have multiple sent mail folders?

Webmail stores sent mail in one sent folder while mail sent from other email retrieval methods (i.e., Outlook, MacMail, Connections Mail, etc.) are stored in other sent folders.  While these folders may have similar names, we do not recommend deleting any of them, as it may affect storing sent email.  If you are searching for an email you have sent, make sure to search all of these folders.

Adding Webmail to Connections

  1. Log on to Connections.
  2. Click on the Content/Layout link in the upper left corner.

    Content/Layout
  3. Click on Add New Tab.

    Add New Tab
  4. When the new tab creation screen appears type in Webmail in the tab name.
  5. Choose Framed as the tab type and type https://webmail.webster.edu in the box to the right of that option.
  6. Choose the location for your tab.
  7. Click Submit.

    Submit
  8. Click on Back to My Connections Tab.

    Back
  9. Webmail will now show up as a tab in your Connections.

    Webmail Tab
  10. When you click the Webmail tab, you will see the Webmail logon screen. Proceed with logging on to Webmail as you normally would.

    Webmail Login

Message Search

You may search for messages from your folders using different search criteria.

  1. Enter text to the fields you want to add to your search criteria.

    Search Criteria
  2. Choose the message flag(s) to add to your search criteria.

    Message Flags
  3. Choose the folder(s) from which to search for the messages.

    Message Folders
  4. Click Submit.

    Submit

If any messages matched your search criteria, then the subjects of these messages will be shown in the "Search Results" view.

Creating a Virtual Folder

A virtual folder allows you to save specific search criteria that you may frequently use so that you don't have to repeatedly enter the same search terms each time.

  1. Enter text to the fields you want to add to your search criteria.

    Search Criteria
  2. Choose the message flag(s) to add to your search criteria.

    Message Flags
  3. Choose the folder(s) from which to search for the messages.

    Message Folders
  4. Click inside the box next to "Save search as a virtual folder?"

    Save Search
  5. Enter a relevant label for the virtual folder you want to create.

    Enter Label
  6. Click Submit.

    Submit