Wireless Network

Wireless internetWebster University offers wireless internet across the entire Webster Groves campus for Faculty, Staff, Students, and sponsored Guests. Some locations still have wired data ports available, which residents may continue to use. However, these ports should be used to connect end devices only, such as desktop and laptop computers. Personal wireless routers are prohibited.

Game Consoles, Wireless Printers and Media Streaming Devices

Residents may have a device which will not support a wireless network using a web authentication, such as gaming consoles like Xbox, Playstation, and Wii, wireless printers, or media streaming devices, such as Apple TV, Roku, WD TV, and Amazon Fire. Residents can submit a request to the IT Service Desk to access a separate wireless network, “webster-res”, using WPA2 (Wi-Fi Protected Access) authentication. The resident will need to provide his or her name, apartment number, and wireless MAC address of the device. Upon approval, the resident will receive a pre-shared key, which they will use to authenticate the approved device to the network.

How to find a MAC Address

A MAC (Media Access Control) address is a number that identifies the network adapter(s) installed on your computer or network device. The address is composed of up to 6 pairs of characters, separated by colons. You may need to provide your MAC address in order to successfully connect to a network. To find your MAC address on any system with a network connection, use one of the following methods.

  1. Go into system settings or network settings and look for wireless MAC or hardware ID.
  2. Look for a UPC label (usually located on the back or bottom of the device) for the wireless ID or wireless MAC.    

If you need assistance with locating the MAC address for your device, please contact the IT Service Desk.