Webster Alerts Frequently Asked Questions | Webster University

Webster Alerts Frequently Asked Questions


 

 How do I get a Webster Alerts' Account?

A Webster Alerts account is automatically created for all Webster students, faculty, and staff and will automatically send alerts to your Webster.edu email address. You can opt-in to have Webster Alerts' texts sent to your cell phone. To add your cell phone to Webster Alerts to receive text messages, and to add additional email addresses, go to the Connections portal and locate the Webster Alerts' channel in My Connections. Click on Manage Your Account to access your Webster Alerts subscriber settings. To view instructions on how to add cell phone numbers or email addresses to your Webster Alerts' account, click here.

Who can get Webster Alerts?

Webster Alerts is available to any student, faculty, staff or Webster Groves Community Music School parents directly affected by an emergency on participating Webster University campuses.

 What types/how many messages will I receive?

You will automatically receive email alerts at your Webster.edu email address. Text messages, while highly recommended, are optional, and require you opt-in by providing your cell phone number(s). You will only receive messages about emergency situations and weather-related issues affecting your campus.

What does Webster Alerts cost?

There is no charge for using Webster Alerts. Text message charges may apply for receiving messages, depending on your cell phone plan.

Will my cell phone number/email address be kept confidential?

Yes. Webster University and Rave Mobile Safety keep your cell phone number and email address completely confidential. It will not be shared or sold to any other institution or organization. We will not spam you. Messages are sent only if there is an emergency or weather-related issue. 

I have a pre-paid cell phone. Can I use Webster Alerts?

If your phone is capable of receiving text messages, it can receive Webster Alerts. You will automatically receive email messages and can retrieve these on your phone if email is available and set up.

I don't have a cell phone. Can I still sign up?

Yes. You are automatically signed-up to receive Webster Alerts by email at your Webster.edu email address.

Can I add more than one phone number or email address?

Yes, you can add up to three phone numbers and three email addresses per account.