Work-Study Jobs for Students | Webster University

Work-Study Jobs for Students

IT Service Desk Representative

Description: Duties include, but are not limited to, providing technical support to and answering questions from faculty, staff, and students; basic to intermediate troubleshooting on a wide variety of topics; documentation; detailed records keeping. Student workers are expected to work a minimum of 8 hours per week.

Positions immediately available and continue throughout the year, including during the summer. All majors and backgrounds encouraged to apply. Opportunities for advancement.

Qualifications: Detail oriented. Good knowledge of basic computer applications, including Microsoft Office, Windows, Macintosh and major browsers. Good written and verbal communications skills and customer service skills. Other skills and attributes:

  • Proven superior customer service background and skills are required.
  • Experience with basic computer applications, including Microsoft Office, Windows operating system, and major Internet browsers, is required.
  • Excellent written and verbal communications skills are essential.
  • Staying current in technology issues and with all departmental resources on a regular basis is required.
  • Ability to show initiative and excel in a fast paced environment where strong commitment and time-management skills are necessary is critical.
  • Ability to manage a changing workload, remaining productive, and being able to display and maintain patience, courtesy, and professionalism even in stressful situations is essential.
  • Ability to work a minimum of 8 hours per week and attend various training sessions throughout the academic year is required.
  • Ability to adhere to wide range of policies and procedures, including security and confidentiality, is crucial.
  • Excellent critical thinking and problem solving skills are also essential for this position.

Pay Rate: $10.00 hourly (Work-Study Only)

Contact: Terri Lucas


Lab Assistant

Description: Assisting faculty and students with general computer questions, basic hardware/software troubleshooting, work-order entry, replacing printer paper and toner, cleaning labs. Other duties include opening/closing labs, lab upkeep and maintenance as well as assisting in the technical support of computer lab hardware and software when required.

Qualifications: Knowledge of Windows and Macintosh environments. Strong customer service skills and attention to detail are needed.

Pay Rate: $9.00 hourly (Work-Study Only)

Contact: Joe LaMonica

Media and Academic Technology Assistant

Description: Perform general clerical and technical duties. Oversee and reserve media equipment and maintain reservation bookings as needed for faculty, staff & students. Check in and out media center equipment. Answer and direct media center inquiries.

Qualifications: Prefer majors or minors within the School of Communications OR individuals with knowledge/interest in various media areas (audio, film, video, or photography). Good communications and customer service skills are needed for this position. Ability to lift and place 20-40 lbs. may be needed at times. Good organizational and problem solving abilities are needed together with good detail orientation.

Pay Rate: $9.00 (Work Study Only)

Contact: Marty Martin - Media Center or Chris Bowman - PhotoLab/Darkroom