Getting Started with Zoom | Webster University

Getting Started with Zoom

Quick Links:

Note for Existing Zoom Account Holders
Download the Zoom Desktop Client
Access Zoom from a Web Browser
System Requirements
Meeting Guides
Desktop Client vs. Mobile App vs. Web Client Comparison

Note for Existing Zoom Account Holders

If you have a Zoom account already that is tied to your Webster University email, you will be able to merge your existing account into the University’s enterprise level account, however, you MUST manually accept an invitation email that has been sent to you. If this impacts you, you should have an email in your inbox with the subject line of “Zoom account invitation” coming from no-reply@zoom.us.  You must click the button that says Approve the Request in that email. You will then be taken to a page to confirm you wish to switch your account. You can click on the I Acknowledge and Switch button OR if you wish to retain your existing account, you will need to update your other account to a personal email address instead of your Webster email address before switching accounts. It is very important to take these actions before attempting to sign in or you will receive an error. If you had a paid account instead of a free account, please review the training in the Knowledge Center (see below) for details on steps to take related to how to obtain a pro-rated refund on your personal Zoom account purchase if you choose not to retain that account under a different email address. 

Download the Zoom Desktop Client

For the best meeting experience, please plan to download and install the latest Zoom client on your local computer in advance of hosting or joining your first meeting. To do this, please follow the steps below:

  1. Open a web browser and go to https://webster-edu.zoom.us/download
  2. Click on the Download button under Zoom Client for Meetings
  3. Save the installer file and run the file after download is complete. Select/confirm Run or Install if prompted.
    Zoom Client Install
  4. Click the Sign In with SSO button (Single Sign-On). Do not try to enter you email and password into the boxes on the left or you will receive an error.
    Zoom Client
  5. You will then be prompted to enter your company domain into the provided box.  Type in webster-edu as shown in the image below and then click Continue
    NOTE:  You may also click on "I do not know the company domain" to enter your Webster email address and it will link you to the correct domain. 
    Zoom Client
  6. You will automatically be redirected to a Webster University sign in page.  Please enter your full Webster email address and password (including the @webster.edu). Once you click Sign in, you may have to click on an Open Zoom button if your browser prompts you to do so.  This will then load the desktop client fully for you and will look like the screen below.
    Zoom Client

Access Zoom from a Web Browser

You can manage your account settings and preferences by logging in to Zoom from a web browser. You can also set up meetings via the web site.

  1. Go to https://webster-edu.zoom.us
  2. Click on the Sign In button
  3. You will automatically be redirected to a Webster University sign in page. Please enter your full Webster email address and password (including the @webster.edu) and click Sign in.
  4. You will be logged in to your online account where you can manage your personal profile, meetings and settings. 

System Requirements for Windows, macOS, and Linux

  • System Requirements - Click here to view knowledge article on system and browser requirements for the Zoom client

Meeting Guides

Please be sure to check out our Resources page for more in depth resources and support options.

Please note not all features referenced may be available in our enterprise version of Zoom. 

Desktop Client vs. Mobile App vs. Web Client Comparison

You can join meetings in three different ways:

  • Desktop client
  • Zoom Mobile App - Available for download via the Apple or Google Play Stores. You can also visit the Download Center.
  • Web Browser - To join a meeting via the web browser, click the join from your browser link that will appear at the bottom of your web browser after clicking on a meeting invite linkZoom Join by Browser

Comparison Chart -> Click here to view a comprehensive comparison chart of all three methods referenced above. 

Please note not all features referenced may be available in our enterprise version of Zoom.