Organizational Development

Volume 1: 2017.2018

Effective 1 June 2017 through 31 May 2018

Please see the Graduate Catalog Archives for PDF versions of past catalogs.

This page was modified on 28 July 2017.
Please see the Graduate Catalog Addendum to view changes that were made.

Graduate Certificate
18 Hours

This program is offered by the Walker School of Business & Technology.

Program Description

Organizational development is a new field for managers and middle managers designed to provide the theory, skills, and professional frameworks that will allow them assess the complexity in their own organizations and work collaboratively with other stakeholders to design, facilitate, and evaluate change interventions designed to improve organizational effectiveness. This graduate certificate is designed for the manager and executive who has minimal background in the field and who faces change-related challenges at work. The objective is to develop core competencies as quickly as possible to begin leading change proactively.

This program is offered online, at the St. Louis home campus and at select U.S. campus locations.

Learning Outcomes

  • Students will demonstrate the ability to use diagnostic models to plan and carryout effective organizational development projects and interventions.
  • Students will use their personal selves (thoughts, assumptions, feelings and behaviors) as instruments of change.
  • Students will design and implement a formal evaluation component for every change project they initiate or engage in.
  • Students will demonstrate a commitment to performance improvement in the individual, team, or organizational system where they are intervening.


The curriculum requires 12 credit hours of specialized courses in organizational development. Specifically, the 18 credit hours required for the graduate certificate must include the following courses:

  • CHNG 5000 Practicing Organizational Development (3 hours)
  • CHNG 5100 Change Leader Self-Mastery (3 hours)
  • CHNG 5200 Organizational Development Consulting Practices (3 hours)
  • CHNG 5300 Data-Driven Approaches to Organizational Development (3 hours)

The remaining 6 credit hours of courses may be taken from one of three tracks to complete the graduate certificate in organizational development:

Track One: Building Network Connectedness

  • CHNG 5450 Managing Communication During Change (3 hours)
  • CHNG 5600 Leveraging Diversity and Inclusion (3 hours)

Track Two: Design and Facilitation Competencies

  • CHNG 5400 Designing, Building, and Leading Effective Teams (3 hours)
  • CHNG 5700 Designing and Facilitating Organizational Development Interventions (3 hours)

Track Three: The Cutting Edge of Organizational Development
Choose two of the following three courses:

  • CHNG 5800 Achieving Breakthrough Results (3 hours)
  • CHNG 5900 Organizational Development in Emerging Situations (3 hours)
  • CHNG 5950 Organizational Development in a Global Context (3 hours)


Students who are interested in applying to this certificate program should see the Admission Section of this catalog for general requirements.

Send all admission materials to:

Office of Admissions
Webster University
470 E. Lockwood Ave.
St. Louis, MO 63119

This page was modified on 28 July 2017.
Please see the Graduate Catalog Addendum to view changes that were made.