Webster University Services and Resources
Quickly access the University's most frequently used online services and support resources. Use the links below to:
- Manage your account and password.
- Access WorldClassroom (Canvas), the Connections Portal and the course schedule.
- Sign in to Microsoft 365 services, including Outlook (email and calendar) and Microsoft Teams.
- Connect with the IT Service Desk and Facilities Maintenance.
- Stay informed with the latest University events and campus resources.
Webster Connections — the Webster University Intranet
The Connections Portal 2.0 is the primary hub for all internal Webster University communications and services. Access all your Webster online services in one place, powered by Microsoft SharePoint (requires login with your Webster ID and password).
Password Management — Change/Reset/Forgot Password
Need help accessing your account? Use the resources below to reset or change your password, update your security information, or complete your first-time account setup.
Password Requirements
The following information is required when establishing a new password.
- Must be at least 12 characters long.
- Must contain at least one uppercase letter (A-Z).
- Must contain at least one symbol/special character (!@#$%^&*...).
- Cannot contain characters that match two or more consecutive characters of your username.
- Cannot match any of your past 12 passwords.
- Cannot use any part of your name or a family member's name.
*If you do not follow these password requirements, you will receive an error message.
Forgot Password
If you have forgotten your Connections password, you can reset it.
Enter your full Webster email address and the provided character code, then click Next. You will be asked to verify one of the security/authentication methods you set up when you activated your account.
Change/ Update Password
Passwords must be updated every 180 days per University policy. This will require you to enter your current password. If you do not know your current password, use the Forgot Password link above.
Update Security/ Authentication Methods
Use this option to update, add, or remove your current security/authentication methods for your account.
Please Note:
- If you change the phone number you use for your account authentication, it is important
to Update Your Account Information (Microsoft Account).
- You will need to log in with your full Webster email address and password.
- It is recommended to have at least two methods set up on your account.
Update Security/Authentication Methods
First Time Account Access
For information about logging in to Connections for the first time, please visit First-Time Account Access.
WorldClassRoom (Canvas)
All course content is accessed through WorldClassRoom (requires login with your Webster ID and password).
Webster Course Schedule Search
Search and view Webster University course schedules for a given year and term.
Webster Email and Calendar (Outlook)
Your Webster account includes an email inbox and calendar, powered by Microsoft Outlook. You may access these services through the Connections Portal 2.0, or directly with your Webster credentials.
Webster Microsoft Teams Account
Log in to your Webster University Microsoft Teams account with your Webster ID and password.
Webster no longer uses Zoom. Instead, the University has transitioned to Microsoft Teams as the primary video conferencing platform.
Information Technology Service Desk
The University's IT service desk is the single point of contact for all technology issues, including those related to email and online courses. Visit the Information Technology website to learn more about services and capabilities. Find more details on our intranet Connections (requires login) page. For help in resolving an issue, file a service desk ticket or contact the IT service desk by phone or email.
File a Webster IT Service Desk Ticket
IT Service Desk Alternate Contact Information
| Phone | |
| On campus: Ext. 5995 Off campus: 314-246-5995 Toll-free: 866-435-7270 |
support@webster.edu |
Webster Facilities Maintenance Request
For non-technology, facilities-related requests at St. Louis campuses, including building repairs, trash removal and office moves, please submit a maintenance work order. Users must create a SchoolDude account to submit a work order request.
Webster Events Calendar
Add your event to the Webster University website calendar. You will be required to create a Localist account. Use your Webster email and create a unique password. Do not use your Webster Connections password for your Localist account.
Questions about submitting your event may be emailed to Patrick Giblin, Director of Public Relations, at patrickgiblin61@webster.edu.
How To Add Your Event to the Webster Calendar
To add events to the Webster Events calendar:
- Visit our Events page.
- If you do not already have a Webster Events account, click SIGN UP at the top of the page.
Please Note: Do not use your Webster Connections password for Webster Events. You must create a unique login account for Webster Events.- We recommend using your Webster email address, but not your Webster Connections password. For security purposes, choose a unique password.
- You will be required to provide your name, community (time zone), email address and password.
- All event submissions will be reviewed by staff before posting to the events calendar.
- If you have a Webster Events account, you may simply log in.
- Once you are logged in, scroll down to the bottom of the page, and on the right, below the calendar, there will be a Submit an Event button.
- Fill out the form for your event as completely as possible.
- Be sure to select the appropriate filters for your event to ensure that it is added to the correct calendars. By providing
this information, you ensure that your event will be delivered to the correct marketing
channels. Available filters include:
- Event Type: select the options that most closely describe the content, format and intended audience of your event. Please note multiple options can be selected.
- Category: select the options that most closely describe the department, college or group hosting your event; please note that multiple options can be selected.
Please Note: If you are hosting your event online (virtually), please include the Online category. - Department: if your department is listed, select it. Otherwise, make sure your department or school/college is selected under Category.
- Group: used for clients or departments who host event series or many events; a group for these events may be specified. If your event falls under one of the ones listed, select it.
- Add Event. Your event will be added to the queue for review and publication.
Repeat this process for each event. If you have a large number of events to add at once, you can contact the administrator for additional instructions.
Questions about submitting your event may be emailed to Patrick Giblin, Director of Public Relations, at patrickgiblin61@webster.edu.
Highlights from Webster University
Webster University Named to the Phi Theta Kappa Transfer Honor Roll for the 10th Consecutive Year
July 22, 2026
Webster Art Galleries Receive $50,000 in Grants from the Missouri Arts Council
July 21, 2026
The Kooyumjian Gallery Presents Wild Places: New Wildlife Photographs by Noppadol Paothong
July 14, 2026