ADA and Section 504

If you are having difficulty with an individual, office or department on the basis of your disability and have been unable to come to a resolution, Webster’s Office for Civil Rights Compliance can provide information and assistance to individuals who have concerns or wish to make an allegation related to accessibility and accommodations, or possible discrimination due to a disability.

ADA Accommodations


To request an accommodation based on a disability, submit your request and medical certification supporting your request to the Office of Human Resources at Additional information may be requested upon review of your request in order to make a full assessment of the requested accommodation. For pregnancy supportive measures, please contact the Title IX Coordinator at


To request a supportive measure based on pregnancy-related issues, please contact the Title IX Coordinator at

If you have a pregnancy-related condition that creates a medical necessity, you will need to request an accommodation; please contact the Academic ADA Coordinator at The Academic ADA Office has more information on accommodations. Please note: The disability services staff will assess and award appropriate accommodations accordingly.

Students who believe they have been discriminated against due to their pregnancy status or have been denied a pregnancy accommodation, can file a report under Title IX.

Types Of Supportive Measures That Can Be Requested From Title IX

Specific supportive measures will vary from student to student. Faculty will need to agree to the supportive measures request and the supportive measures may not alter the fundamental requirements of the academic program. Examples of possible supportive measures may include*:

  • Elevator access.
  • Excused absences for medical appointments or health issues.
  • Breaks during class as needed.
  • Opportunity to make up missed work, quizzes, projects, presentations, or exams or alternative assignments.
  • Extended deadlines.
  • Tutoring.
  • Independent study.
  • Alternate course delivery or completion path.
  • Ergonomic and assistive supports.
  • Leave of absence with reinstatement to same status.
  • Incomplete grades.
  • No imposed limitations on studies or extracurriculars.

The Title IX Coordinator will notify faculty of supportive measures requests and may help to facilitate communications with the student’s instructors and/or assist with other campus resources.

*Supportive measures may not create a fundamental alteration of a course or activity or an undue financial or administrative hardship.

ADA Resources

Related Policy

Responsible Office: Human Resources
Date Created: 7/7/2015
Approved by Administrative Council: 7/7/2015

I. Purpose

Webster University is committed to fostering a diverse and inclusive culture, welcoming individuals from all backgrounds and abilities to its campuses. This commitment includes ensuring equal employment opportunity and equal access to services, programs, and activities for qualified persons with disabilities. The purpose of this Policy is to assist the University, as an employer, in complying with the Americans with Disabilities Act (ADA) by:

  • Assuring equal employment opportunities.
  • Providing equal opportunities for participation in education and training programs.
  • Facilitating the retention and upward mobility of qualified employees with disabilities; and
  • Providing procedures facilitating the prompt and judicious resolution of complaints alleging disability and failure to provide reasonable accommodation.

II. Scope

All prospective and current employees with a disability (individuals with a physical or mental impairment that substantially limits one or more of his or her major life activities) may request a reasonable accommodation regarding a University employment practice or action including, but not limited to, hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.

III. Policy Statement

In compliance with the ADA, the University will not discriminate in its employment practices against any qualified individuals with disabilities on the basis of their disabilities and will make reasonable accommodations where appropriate based on essential functions of the job, business necessity, and cost of the accommodation. This Disability and Accommodation Policy will be enforced in association with the University’s Equal Employment Opportunity Policy.

IV. Definitions

A. Disability

Individuals with a disability are those who have a physical or mental impairment that substantially limits one or more major life activities or have a history or record of such an impairment.

B. Essential Job Functions

Essential job functions are those duties an employee must be able to perform with or without a reasonable accommodation. They are the fundamental or “core” job duties of a particular position and may include but are not limited to time spent and skill or expertise involved.

C. Qualified Individual

For purposes of employment, a person with a disability must satisfy the requisite skill, experience, education, and other job requirements for the position that person holds or desires with or without reasonable accommodation.

D. Reasonable Accommodations

A reasonable accommodation is any change or adjustment to a job or work environment which allows an employee with a disability to perform the essential functions of a job. It may include making existing facilities readily accessible and usable by individuals with disabilities, job restructuring, modified work schedules, reassignment, and equipment or furniture modifications.

E. Undue Hardship

An accommodation that would be unduly costly, extensive, disruptive, or substantially alter operations is considered to cause the University “undue hardship.” The University is not required to provide such accommodations but is obligated to explore alternative accommodations which would not cause undue hardship.

V. Procedure for Requesting a Reasonable Accommodation

The University can only accommodate known physical or mental limitations of an otherwise qualified individual. Therefore, it is your responsibility to request a reasonable accommodation from the University by submitting your request and medical certification supporting your request to the Office of Human Resources at  Additional information may be requested upon review of your request in order to make a full assessment of the requested accommodation.

The University will attempt to make a reasonable accommodation unless the proposed accommodation constitutes an undue hardship or fails to eliminate a direct threat to health or safety and no other reasonable accommodations are available. In determining whether an accommodation would cause an undue hardship, the department head or supervisor may consider the impact of an accommodation on the ability of other employees to do their jobs. For example, if restructuring a job to accommodate an individual with a disability creates a heavier workload for other employees, the accommodation may cause undue hardship. In most cases, the University will engage the employee or applicant directly to attempt to determine whether a reasonable accommodation can be made.

VI. Investigations

Every reported complaint of discrimination or harassment due to a disability (whether actual or perceived) will be investigated thoroughly, promptly and in a confidential manner to the extent possible. However, given the nature of an investigation, which typically requires interviews with witnesses, the University cannot guarantee absolute confidentiality.

Upon completion of the investigation, the University will communicate its findings and intended actions to the complainant and accused as expeditiously as possible. If the investigator finds that harassment occurred, the accused will be subject to appropriate instructive and/or disciplinary procedures. In the case of University employees, if harassment is established, disciplinary action for a violation of this policy may range from verbal or written warnings up to and including immediate termination of employment, depending upon the circumstances. With regard to acts of harassment by non-employees, corrective action will be taken after consultation with appropriate University personnel.

VII. Retaliation

Retaliation in any form is illegal and will not be tolerated. This includes retaliation against an employee for cooperating in an investigation or for making a good faith complaint. Retaliation itself is a serious violation of this policy and of the law, and should be reported immediately. Any person who engages in retaliatory conduct towards any employee who cooperated in an investigation or made a complaint regarding harassment or other disability discrimination will be subject to disciplinary action up to and including termination of employment.

VIII. Complaint Process

If you believe you have been discriminated, harassed, or retaliated against under this policy you should report it to the Office of Human Resources, the University’s Title IX Coordinator, or the University’s Deputy Title IX Coordinator. The complaint process will be handled in accordance with the University’s Grievance Policy and Procedures. The Office of Human Resources is responsible for overseeing the investigation of all discrimination, harassment, or retaliation complaints for University employees. A prompt, thorough, and impartial investigation of the complaint will be conducted. When appropriate, any employee who violates this policy will be subject to corrective action up to and including termination of employment. The University prohibits any form of retaliation against employees for reporting a complaint or providing information about discrimination, harassment, or retaliation.

IX. Confidentiality

Your medical information is confidential. Disclosure of your medical information is restricted to limited situations where a manager or supervisor has a job-related reason to know it. Employees who disclose employee medical information without proper authorization will be subject to disciplinary action, up to and including termination.