Support Services

Academic Counseling

Academic Counseling supports student success and is available to all students, undergraduate and graduate, throughout Webster's global system. Academic counseling conversations often focus on accessing University resources, goal setting, learning styles, motivation, note taking, self-advocacy, stress relief and management, study skills, test taking, time management - and more. Among the many specialty programs and consultations are:

Work with students who are on Academic Probation, with low or failing grades, with grades of Incomplete, etc.
Work with transfer students and students with disability accommodations.
Work with conditionally admitted students, including an extensive program for students meeting the criteria for inclusion in the Transitions program.

Academic counseling is one-on-one support that provides the assistance students need when they need it.

If you have any questions about academic counseling or want to make an appointment, send an email to academiccounseling@webster.edu.

Academic Integrity

At Webster University, we value academic integrity as our mission is to ensure high-quality learning experiences that transform students for global citizenship and individual excellence. Our community plays a critical role in upholding our values of honesty, trust, fairness, respect and responsibility.

Part of maintaining academic integrity is utilizing the resources available to students at Webster University.

Learn More About Academic Integrity

Assistive Technology

Assistive technology is available for students who need additional support.

If you have any questions about assistive technology, send an email to atarc@webster.edu.

While many forms of assistive technology are available only to students with applicable disability accommodations, some technology and software is available to all students. Kurzweil 3000, a program that assists students with reading and writing, is an example of free software that is available to all students, undergraduate and graduate, throughout Webster's global system.

Disability Accommodations

Disability accommodations are available through the Reeg Academic Resource Center, and Webster University considers admission, financial aid, program and activity applications without regard to disability. The Reeg Academic Resource Center's Academic ADA Coordinator helps St. Louis and Webster University Online students with documented physical, psychological, medical and/or learning disabilities to obtain the accommodations they need to have equal access to information and equal opportunity for program success. At extended sites and international campuses, the site director or a staff designee assists students with disability accommodations.

If you have any questions about disability accommodations, send an email to disability@webster.edu.

Find out more about accommodations

Testing Center

The Reeg ARC's Testing Center proctors rescheduled tests with an instructor's approval, accommodated tests, MBA prerequisite waiver exams, language placement exams and various other exams. Appointments should be made at least 24 hours in advance of the requested testing time.

Testing Center Lobby

Entering Testing Area

Testing Center Cubicles

Individual Testing Cubicle

Leaving Testing Center

If you have any questions about Testing Center services or want to make an appointment, call 314-246-8225 or send an email to arc@webster.edu.

Student holding up card in front of two faculty mentors during TAP session.

Transitions

The Transitions program supports conditionally-admitted undergraduate students by preparing them for the academic rigor of Webster University. The Transitions program provides students with overall knowledge of available University resources. Specifically, the Transitions program serves students who are conditionally accepted to the University and have 30 or fewer hours of college coursework completed. The transition to college can be challenging, which is why Webster University offers the summer residential Transition and Academic Prep (TAP) program for Transitions students. If you have any questions about the Transitions or TAP program, please call 314-246-8768 or email transitions@webster.edu.

Learn More About the Transitions Program and TAP

Tutoring

The Tutoring Program has a pool of capable tutors available to work one-on-one or in small groups with students to help them achieve greater confidence, independence and success as learners. Individual peer tutoring is available by appointment for both short-term “catch-up” work and ongoing support (see the schedule below, and make an appointment). Online tutoring services through NetTutor are available to students worldwide. To access these services, log in to WorldClassRoom (Canvas), open any course shell and click on NetTutor in the left-hand course menu, then select the subject or group area most appropriate. For questions or further assistance, click on the Help icon in WorldClassRoom and select the Peer Tutoring Request Form.

If you have any questions about the tutoring program, call 314-246-7107 or send an email to tutoring@webster.edu.

Summer 2023 tutoring availability will be updated soon. Students should review available appointment times in MyWCOnline and schedule a tutoring appointment. Students will meet with the peer tutor at the scheduled appointment time (Central Time). Peer tutoring is available either in-person or virtually through Zoom.

You can also use NetTutor for tutoring assistance. Just select the NetTutor link in any of your courses in WorldClassRoom (Canvas).

If you have any questions about tutoring, please contact Cherie Wyatt, Tutoring Program Coordinator, at 314-246-7107 or email tutoring@webster.edu.

Summer 2023 Available Tutoring Subjects

Summer 2023 tutoring information will be updated soon.

Tables and chairs for studying, mentoring, and writing help

Writing Support

The Writing Center provides a friendly, welcoming place where students receive one-on-one support and advice to demystify the writing process and become more confident writers. Trained coaches help students through paper-writing processes for any types of projects in any discipline. To see the Writing Center schedule and/or make an appointment for a live session, visit our scheduler at MyWCOnline. NetTutor and the Writing Center also offer written feedback to all students worldwide, especially those unable to meet face-to-face. See the Writing Support page for instructions on how to submit papers to our written feedback services or how to access NetTutor.

If you have any questions about writing services, call 314-246-8644 or send an email to writing@webster.edu.

The Writing Center

Visit MyWCOnline to view the Writing Center schedule and/or book a writing appointment.

If it is your first time to MyWCOnline, you need to register for an account. Then you will be able to see and book any available days and times to meet your project deadlines. You will then meet with the writing coach at the scheduled appointment time (CST). Writing support is available either in person in the Reeg Academic Resource Center in 40 Loretto Hall or virtually through Zoom (links found below next to each coach's "about" section in your appointment details). See the video above for a walkthrough of how to make an appointment for a live session using MyWCOnline.

If you do not see a day and time that fits your schedule, you can also use NetTutor for writing support. Follow the NetTutor link in any WorldClassRoom (Canvas) course shell, pick the subject you need (or "Writing" for general writing advice), and select the type of service you would like: a live tutoring session, question drop off or paper drop off. See the NetTutor section for more details about this service!

If you have any questions about writing support, send an email to writing@webster.edu.

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