Student Account Payments and Credits
Student account payments and credits include lockbox check payments, online credit card and electronic check payments through Webster Connections, scholarship checks, alternative loan checks, payment plan receipts, institutional, federal and state financial aid posting, military benefit payments, third-party billing credits, tuition remission and tuition exchange program credits, graduate and teaching assistant credits, various discounts and credits and advance program deposits.
As part of tuition and fee billing, the Bursar's Office is responsible for managing system tuition bill codes and tuition adjustments for withdrawals, appeals, discounts and waivers. Manual charges and adjustments are also posted for textbooks, traveler charges, and miscellaneous fees and various fines.
The Bursar's Office processes student loan refunds and issues refunds for overpayments. Refunds are also processed for the VA and other third-party billing sponsors. Student refunds are processed through a third-party partner, BankMobile Disbursements.
Charge and payment account activity is reported to students in an electronic billing statement on a monthly basis. Students may access the monthly online e-bill statement through their Connections (requires login) account. Students are also able to make online payments and view their 1098-T form through our online interface.
Student Accounts/Refund
Student Accounts
Call: 800-981-9803 or 314-968-7410
Email: bursar@webster.edu
Refund Department
Email: wureturnfunds@webster.edu
Collections/Billing
Collections
Call: 800-727-9962 or 314-968-7418
Email: collections@webster.edu
Third-Party Billing Department
Email: thirdpartybill@webster.edu
Students who no longer have access to Office 365/Connections please contact collections@webster.edu or bursar@webster.edu to get a link to make a payment, view account balances, statements and tax forms.
Our Cashier windows are located in Webster Hall, room 101. We are open Monday–Friday, 8:30 a.m. to 4:30 p.m.
Visit the Human Resources web page for University-wide closings and holidays.
Bursar and Cashiers Office Staff
Assistant Bursar — Third-Party Billing, Tuition Assistance, & Refunds
bbrickey@webster.edu
Helpful Links
Below are commonly requested links. Current Webster students can also use our Connections (requires login) page for additional help.
- Undergraduate Tuition Rates
- Graduate Tuition Rates
- Financial Aid
- Housing and Residential Life
- Student Health Services
- Frequently Asked Questions (requires login)
- View Student Account and Monthly Statements (requires login)
- Financial Responsibility and Payment Options (requires login)
- BankMobile Disbursements — Refund Partner
- Refunds and Withdrawal Waivers (requires login)
- Payment Plan Enrollment Guide (PDF)
- Money for Textbooks Program (requires login)
- Finance Hold Amount Tripled (requires login)
- Form 8300 (requires login)
- Visit our Facebook!
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